Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,150 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range Walker and Hall have to offer with fast postage”

Helpful Report

Posted 1 year ago

“Great service as always!! Gifts nicely gift wrapped and ready for my daughters birthday 😊 love walker and Hall , gifts always feel special and a bit luxurious”

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Posted 1 year ago

“I am very happy with Walker and Hall prices and quality. I am your really loyal customer. Excellent customer service.”

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Posted 1 year ago

“Fast service as always! And thank you for the beautiful gift wrapping too ❤️”

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Posted 1 year ago

“Excellent products, service, and staff. W&H is my jeweler of choice; I can always trust that the quality will be to the highest standard and i'm very much looking forward to their new store opening in Hamilton :)”

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Posted 1 year ago

“Hi, the website was very good and when I emailed with my troubles I got a quick and detailed response which helped me with my order”

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Posted 1 year ago

“The service I received at the lambton key store was excellent on both occasions”

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Posted 1 year ago

“Always exceeding expectations, both online and in-store!”

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Posted 1 year ago

“I have had many great interactions with Walker and Hall. Great selection and service. Offers to clean jewellery while browsing.”

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Posted 1 year ago

“I love W&H online because it’s easy to order, a great selection and fast delivery. I also love the added extras like gift wrapping, complementary cards and free postage. Thank you for looking after your customers so well!”

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Posted 1 year ago

“Shopping online is easy. Setting the price maximum can be a little fiddly when using the filter. Using points, it is very simple to make the purchase. They are also good a reminding you of the expiry date. It is helpful to the see the picture of the item on a person so you can get a gauge of the size. Why are necklaces normally 45cm. I like a 50cm so it would be helpful to have a choice online, like you can usually do in store. Good that you can use afterpay too. Good to spread out the Christmas shopping cost.”

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Posted 1 year ago

“Great selection and excellent customer service.”

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Posted 1 year ago

“Super easy website, very quick shipping!”

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Posted 1 year ago

“The website is easy to navigate, and the purchasing process was smooth and seamless.”

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Posted 1 year ago

“I ordered online and the service was next level. My parcel arrived within two days, the gift wrapping was lovely. My daughter absolutely loved loved her earings.”

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Posted 1 year ago

“I made a purchase as a Christmas gift, so it has not been opened yet, but I’m sure it will be well received. As usual, the service from Walker and Hall was impeccable and swift!”

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Posted 1 year ago

“So easy to order online and always fast delivery and beautifully packaged.”

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Posted 1 year ago

“Good comms and service”

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Posted 1 year ago

“Great service, fast and efficient! The only online jewellery store I use.”

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Posted 1 year ago

“Walker and Hall made the process of getting what I want incredibly easy. The specific items I wanted were avalible the day the collection came out and their points system is great!”

Helpful Report

Posted 1 year ago

Walker and Hall is rated 4.8 based on 5,150 reviews