Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,089 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,089 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Love how quickly it arrived and the wrapping is great.”

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Posted 7 years ago

“Always enjoy shopping at Walker and Hall, both online and in store. Website is easy to navigate and the items always arrive quickly. In store staff are always friendly and helpful. Thanks everyone. Cheers Raewyn”

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Posted 7 years ago

“lovely product”

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Posted 7 years ago

“Very easy to deal with, amazing products and incredible service. Will only buy jewellery through Walker and Hall now.”

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Posted 7 years ago

“Order was there on time”

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Posted 7 years ago

“Walker and Hall was a hassle free experience, delivered timely with all additions included :)”

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Posted 7 years ago

“Very fast service and item wrapped beautifully.”

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Posted 7 years ago

“Quick fast delivery and wrapped beautifully”

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Posted 7 years ago

“I purchased Silver Fern brooch for my mother-in-law, who has become a New Zealand Citizen, after living here for 55 years. It was very nice momento for her to wear at the ceremony. Thank you!”

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Posted 7 years ago

“Quick, easy and fast!”

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Posted 7 years ago

“I bought my girlfriend a birthday present three days before and the overnight shipping kept her (so by proxy me) happy”

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Posted 7 years ago

“Quick fast service :)”

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Posted 7 years ago

“The customer service is outstanding in store and even more important online customer service. The person I dealt was amazing, helpful and make my online experience a breeze. Thank you”

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Posted 7 years ago

“Emailed and was ensured it will be sorted and it was. My partner was so excited 👍🏼Thanks”

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Posted 7 years ago

“The item supply was delayed but I was contacted every time there was an update on its eta, very good customer service”

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Posted 7 years ago

“Prompt delivery of item ordered online”

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Posted 7 years ago

“The purchase was at my doorstep the very next morning!!! Quick and easy to move around the website and overall very happy with my experience!”

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Posted 7 years ago

“I liked the speed of delivery and also appreciated the free postage.”

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Posted 7 years ago

“I ordered a ring for a 21st present on a Wednesday, I was emailed Friday saying they had only just found it and it would be sent on the Monday. I replied stating it was a gift for the Saturday and asked for it to be sent overnight. It wasn't, it didn't arrive until Wednesday. Poor customer service and lack of communication will stop me from shopping with you again. Not being able to find a product is not good enough and not sending it urgently as an apology is also not good enough.”

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Posted 7 years ago

Hi there - Thank you so much for making us aware of this situation! I am so sorry for all the inconvenience this has caused, this is definitely not the level of customer service we expect and pride ourselves on! We are taking this matter seriously and will be investigating why this delay and lack of communication with your order has occurred. We hope we can impress you next time you shop with us online or in store. Kind Regards, The Walker & Hall Orders Team

Posted 7 years ago

“Fast service, I could use Q card, easy use of website/ordering”

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Posted 7 years ago

Walker and Hall is rated 4.8 based on 5,089 reviews