Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,152 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, always have stock online”

Helpful Report

Posted 9 years ago

“Great range of ladies watches”

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Posted 9 years ago

“The service is great and the products are vast, it has been a pleasure shopping there.”

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Posted 9 years ago

“Were able to hold an item I wanted”

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Posted 9 years ago

“AMAZING service always from the Lambton Quay staff, they go above and beyond to help me choose special gifts for my family and friends!”

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Posted 9 years ago

“Nice and helpful friendly staff, beautiful selection of quality jewelry”

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Posted 9 years ago

“The servce I received was great. I was attended to promptly and explained about your loyalty scheme.”

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Posted 9 years ago

“Because the ring was for a special occasion the wellington store got this order through in a hurry and delivered in time.”

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Posted 9 years ago

“Customer service is always friendly and efficient. Good selection of items”

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Posted 9 years ago

“Good customer service”

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Posted 9 years ago

“Good variety of products”

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Posted 9 years ago

“Always helpful with letting me try on the various pieces im interested in. Great with navigating gift cards and prezzy cards.”

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Posted 9 years ago

“Walker and Hall have exceeded expectations. I love buying friends and whanau gifts of jewellery especially for special birthdays - and Walker and Hall are always my first point of contact as they have a huge range of designers and quality products. The gift wrapping and cards are the extra special touch”

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Posted 9 years ago

“Great service and love quality of their pearls - when I can afford them!”

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Posted 9 years ago

“Great selection of jewellery and convenient locations.”

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Posted 9 years ago

“You have a great range of jewellery that allows for purchases across various price brackets.”

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Posted 9 years ago

“So easy to purchase duty free”

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Posted 9 years ago

“Wasn't happy feeling "over-pressured" at the Queen Street store, but was happy to have seen the items before I ordered online.”

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Posted 9 years ago

“Emailing me when the DW watch was back in stock”

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Posted 9 years ago

“Great service through the website - it was a bit weird that the item couldn't be ordered into the store for me to try on and decide whether I liked it but the return option through various stores sounded fine. Love the watch anyway. I was a little surprised and disappointed with the amount of packaging on the item - a W&H bag plus ribbon and wrapping of the watch box then then the box itself. With the courier bag containing it all. I should have requested minimal and recyclable packaging but even without saying this it seemed excessive.”

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Posted 9 years ago

Hello! Thank you so much for your feedback. We have a "Click & Collect" option on our product pages which allows you to view any item you wish in our stores without having to purchase it. I'm sorry you weren't informed of this option and we may need to make this clearer in the future! I am sorry you were disappointed with the amount of packaging your watch came in. The watch box is part of the product and provides protection for the item during the shipping process and the courier bag is required for delivery. However we will take your comments about the gift wrapping on board and put this into consideration for the future! Thank you so much for your feedback we really appreciate it and we hope to see you in store or online again soon! Kind Regards, the Walker & Hall Team.

Posted 9 years ago

Walker and Hall is rated 4.8 based on 5,152 reviews