wardow Reviews

1.8 Rating 177 Reviews
19 %
of reviewers recommend wardow
1.8
Based on 177 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 3rd January 2024
Alexe Mihai
wardow 1 star review on 15th April 2023
Anonymous
wardow 1 star review on 13th January 2023
Pedro Machado
wardow 1 star review on 23rd November 2022
Anonymous
13
Anonymous
Anonymous  // 01/01/2019
I ordered a Samsonite carry-on bag and a Cocinelle bag in December , everything arrived sooner than I expected and in perfect condition . I am completely statist and customer serviced emailed me to confirm my address was correct before shipping . I would definitely order from Wardow again !!
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Posted 1 month ago
Ive read quite a few bad reviews before purchasing but decided to take the risk either way. And since Im from inside Europe I didnt have to pay anything extra that wasnt specified already on the website. The bag came in 3days and its perfect! The color is great, the packaging too and the leather is genuine. Just to calm some of you who are in the same doubtful state as I was.
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Posted 1 year ago
I was so so worried after I placed my order as I saw some awful reviews on Google. My item arrived safely and very well packaged. The item is perfect, genuine and has tags!!! Very happy customer x
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Posted 1 year ago
I’ve had two bags from Wardow. I live in Scotland and I haven’t been charged taxes on them. Both arrived within 10 days and one I had ordered and changed my mind about it was cancelled altogether so I didn’t need to return it and wait for a refund. Can’t say anything but positive things about them.
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Posted 1 year ago
Lovely authentic bag. Delivered on expected date and could follow tracking at all stages
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Posted 1 year ago
I was really worried when I read all the bad reviews (after I had placed an order!!) but my bag came today-the day it was expected and it is perfect. It was also almost 50% cheaper than any other website. Would definitely use this company again.
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Posted 1 year ago
I was a bit sceptical about this company but to honest all went well. Had a lovely Lancaster bag delivered earlier then expected.
wardow 5 star review on 15th September 2022
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Posted 1 year ago
After reading all the bad reviews about Wardow, i can say I have bought two bags from this company now and both have been good quality and they have Lasted, delivery does take longer as it is coming from Germany but it wasn't a problem,, I would buy from them again.
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Posted 1 year ago
We were worried having read some negative reviews, but we were very happy with the product, delivery time and service. There were no excess charges either. Would definitely use again.
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Posted 2 years ago
I was concerned after I ordered a bag and read these reviews, but happy to report bag arrived on time, especially after a long bank holiday weekend. Exactly as described and genuine article. Very happy with the service and would definitely buy from again. I have no complaints and this is a genuine review.
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Posted 2 years ago
Just received my Valentino bag I bought for my granddaughters birthday. Great fast delivery and we’ll packaged up. I will definable you buy again off this site 5* off me.
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Posted 2 years ago
Ordered 3 times from this company, first time I was nervous as I had read the reviews saying how bad it was. All 3 items have been under the £135 (custom charges) I have had absolutely no problems. Regular emails sent during waiting for the item. 100% recommended to everyone I know 😁
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Posted 2 years ago
i don't get all this bad reviews.I Bought a purse. Delivery took 3 working days instead of the 2 advertised but the product seems legit (has a valid authenticity code). Packaging is perfect and price is lower than average. Would raccomend
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Posted 2 years ago
Purchase received today - Fossil Wiley cross body bag goods as described vey happy. Site does say all taxes paid but you need to check for customs import duty. Apparently this does not apply to goods below £135 coming into the UK. Parcel was coming from Germany so took a little while longer than usual but that was due to Christmas holiday period so a little patience was needed. Would be use this company again no problem.
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Posted 2 years ago
Purchase received today - Fossil Wiley cross body bag goods as described vey happy. Site does say all taxes paid but you need to check for customs import duty. Apparently this does not apply to goods below £135 coming into the UK. Parcel was coming from Germany so took a little while longer than usual but that was due to Christmas holiday period so a little patience was needed. Would be use this company again no problem.
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Posted 2 years ago
I have used this company twice now beautiful bags great prices and fast delivery . Obviously at this time of year they will be running behind time so I would advise to order in beginning of November .
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Posted 2 years ago
I ordered a bridge bag in Nov and unfortunately it got held up at customs and l had to pay charges .The bag arrived in excellent condition and l was given an extra 10% off the original price to help with custom charges ( not their fault)Customer service was excellent and fast so l was very pleased with this outcome.I have ordered with them before e.u.and always excellent service. The bridge bag was still£60 cheaper than in uk!! Thanks Wardow
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Posted 2 years ago
Ordered a bag online on Sunday and it arrived on Wednesday. This bag was over £50 cheaper on this site than other leading retailers. Definately use Wardow again.
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Posted 2 years ago
Ordered 4 bags, arrived within a few days in a perfect condition. The entire process was really smooth and I love the bags! Also, I find the web-page really nice and user friendly.
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Posted 2 years ago
I ordered a Thule bag for my Husband. Good communication and it arrived with Parcel Force within 2 weeks. Beautifully packaged. Note there is no import tax charged up to £150,thereafter there is 20% Tax chargeable (as we are not classified as European re: Brexit). Therefore split your order to avoid import duty. Thule bag 1st class.
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Posted 2 years ago
wardow is rated 1.8 based on 177 reviews