Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,495 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a smooth process. It came from US to middle east in about 20 days without an issue.”

Watches.com 5 star review on 26th May 2025

Helpful Report

Posted 1 month ago

“I have bought two watches from Watches.Com and I am very satisfied. The packing and shipping time is amazing. When I had a minor issue Customer Service was great. I deal with Alyssa and she is amazing.”

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Posted 1 month ago

“I just discovered you guys! Love the selection of Watches, also appreciate that you host micro watch brands. I purchased a Xeric NASA Watch for a graduation present, transaction was smooth and delivery was quick! Perfect.”

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Posted 1 month ago

“I am very satisfied with Watches. The shipment was made on the day of the order, the package took 2 weeks to Germany. The support answers questions by email within 2 hours. The price is unbeatable. Despite import duties, I don't know anyone in Europe who can keep up with their prices. Always interesting and tempting offers. Perfect!”

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Posted 1 month ago

“Because of the large and diverse assortment of watches available, I was able to find precisely what I was looking for, at a very reasonable price. Order Proccessing and Shipping were both fast and drama free, the watch was in my hands in no time. It was exactly what was advertised--if not of even better quality than expected, both watch package and watch itself in pristine condition. Service and product were exceptional. Well done.”

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Posted 2 months ago

“Great sevice, fast shipping! I will be doing business with watches.com again.”

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Posted 2 months ago

“Excellent selection of nice watches, well pictured and prompt shipping & well packaged, I’ll be back no doubt”

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Posted 2 months ago

“Very fast shipping!”

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Posted 2 months ago

“I liked the watch very much, it was a good purchase and excellent price, enjoy wearing it, lots of compliments, overall excellent..👍👍”

Watches.com 5 star review on 8th May 2025

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Posted 2 months ago

“Friendly website, secure shipping, delivered in expected time!”

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Posted 2 months ago

“My first purchase from Watches and I couldn't be happier, been wearing my new watch around everywhere! I think this will be the first of many purchases...”

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Posted 2 months ago

“Love love love my watch!”

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Posted 2 months ago

“2 Wochen Lieferzeit von Salt Lake UT nach Nürnberg BY, sensational. Der Schild Cyclone tourbillon ist eine traumhafte Uhr, war wohl die letzte lieferbare, für den Preis unglaublich. Läuft sogar relativ präzise”

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Posted 3 months ago

“Great selection, just wish shipping was faster for cheaper but understandable why it's not. Even with standard shipping i wish you coukd select your carrier as I've had the postal service lose or break several packages and its hard to trust them.”

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Posted 3 months ago

“Good discount, delivery on time.”

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Posted 3 months ago

“The watch arrived on time, well packaged, and looks and feels better in person.”

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Posted 3 months ago

“love the website - easy to use, navigate and work with. the only gripe is discounts are often offered (good thing!!) but rarely on the watches I like!!!”

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Posted 3 months ago

“Very professional and smart. Great customer service and quality of products. Thanks so much!”

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Posted 3 months ago

“I’m very pleased with my new Enriva dive watch. It surpassed my expectations. Wearing it, it feels great. I have received several compliments on it. I also purchased a RGMT all brite 54 mm dive watch. It’s definitely a big watch, but once I had it sized it wears well. I definitely would recommend both brands. The large size of the RGMT may not work well for a smaller wrist under 7.5 inches. With that being said I will definitely be making future models of both brands.”

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Posted 3 months ago

“Great customer service and assistance, would buy from again no questions asked!”

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Posted 3 months ago

Watches.com is rated 4.5 based on 1,495 reviews