Watches.com Reviews

4.4 Rating 1,241 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 10th February 2024
Blane M
Watches.com 5 star review on 10th February 2024
Blane M
194
Anonymous
Anonymous  // 01/01/2019
Loved both gshocks and gonna start ordering 1 every 2 weeks found 8 more I want. Just wish got them faster it took about 2 weeks to receive them.
Helpful Report
Posted 5 days ago
Nice selection with some really cool watches
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Posted 1 month ago
They have a big collection of beautiful watches. I recommend it to everyone in the United States.
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Posted 1 month ago
The watch is nice n well designed.
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Posted 5 months ago
On time delivery.
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Posted 5 months ago
Orologio interessante ,di particolare design, sono davvero soddisfatto il prezzo per me รจ adeguato al prodotto
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Posted 6 months ago
I didn't receive a shipping or tracking confirmation until the package actually arrived.
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Posted 6 months ago
I needed a good knock around watch and liked the design. Only wish it was slightly larger. Other that that I'm happy.
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Posted 7 months ago
I really like what I bought from watches.com but it's my first time and is the reason why I don't give five stars
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Posted 8 months ago
Thank you for your feedback and support! We hope you'll shop with us again soon!
Posted 8 months ago
In reality, all they did was relay the order info to RZE and RZE took it from there. It was almost like ordering directly from RZE.
Helpful Report
Posted 8 months ago
Hey Robert! Thanks for your review! We drop ship with a lot of our vendors. We like to make their brand more accessible to those who might not have heard of the brand before. If you do ever have questions about products and where they ship from, please email us anytime at contact@watches.com.
Posted 8 months ago
Got the item delivered well packaged. But the communication on shipping was slow and lacking from watches.com. I had to follow up twice about the shipping info.
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Posted 8 months ago
CUSTOMER SERVICE'S AND SALES SUPPORT TEAM:I RECOMMEND SEVERAL SHIPPING OPTIONS,UPS IS NOT RELIABLE. ADVERTISE MISLEADING SHIPPING & DELIVERY SERVICE TIME .RESPECTIVELY YOURS. TQUINN USN/UDT DECORATED VIETNAM WAR VETERAN USA
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Posted 8 months ago
Shipping charges a bit high.
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Posted 9 months ago
I would like to preface by thanking Alyssa with customer service for her assistance with my ordering process. I had returned a watch prior to receiving my halograph III, and she was incredibly helpful and quick to reply. Despite this, I wish I experienced better shipping. I had paid for UPS priority shipping (next day), and received the watch 7 business days later. The website advertised through UPS, but DHL ended up handling the package. This is no fault of watches.com, but it was very frustrating to spend 40 USD on shipping that experienced normal delays at customs.
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Posted 10 months ago
Everything was perfect.
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Posted 11 months ago
I love the style ๐Ÿ‘
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Posted 1 year ago
Good price, the watch came in two weeks. Only gets four stars because I had to reattach the clasp securing clip, which had fallen off, the very small securing pin had fallen out, but luckily was still in the package. Like many low-cost watch companies they don't seem to examine the watch before it ships!! No biggie the profit margins are probably too low to accommodate this, so it is a customer's choice where to shop, discount dealers or pay a huge amount of more to buy the same thing for that little bit of better service!! I fixed it myself, subject to getting a watch repair guy to inspect it soon. I am in Australia so the prospect of sending it back is just too much hassle and then waiting 3 months for repair, which is the history with O/S repairs for this guy so far. But the rest of the watch is great.
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Posted 1 year ago
Probably the best selection of time pieces in one place. There is a style and size for everyone's taste.
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Posted 1 year ago
Service fast and goods received in good condition
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Posted 1 year ago
Prompt shipping and ease of use website
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Posted 1 year ago
Watches.com is rated 4.4 based on 1,241 reviews