Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,495 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watches has the widest array of unique watches I have ever seen. So many different kinds I had never seen or heard of before. Interesting to explore them all. I didn't give them the site a 5 because 5 represents the best of the best---takes time to prove that and it has only been a few days. And I said 7 on recommending to a friend or colleague---and I don't have either.”

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Posted 3 weeks ago

“Got the watch I ordered with no problems. Thank you”

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Posted 1 month ago

“Great website”

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Posted 2 months ago

“Hard to review because I would give a 5 star for purchasing from you and communicating with your customer service. However, your website is sub-standard - to put it colloquially- it sucks and is a turn-off. Very hard to search for products - not all show up in the search. Very, very annoying pop-ups - every time you leave a page to see a watch detail and return, there’s the same annoying pop-up! On an iPhone these distractions take up significant real estate. So I’d rate your website 1.5-2 stars for hard to navigate and search with distractions.”

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Posted 3 months ago

“Nice looking watch. Can not keep watch on the back of my wrist. Keeps rotating to to underside of my wrist.”

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Posted 3 months ago

“Key points! -customer service is 10/10 -I would recommend to the person who isn’t super into watches but wants something that looks cool. Otherwise, I think the watches are well overpriced and some are drop shipped.”

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Posted 3 months ago

“Design is a special.......”

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Posted 4 months ago

“Watches are good quality and finished well”

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Posted 4 months ago

“This website can’t really be surpassed in terms of anything you might be looking for in a time piece for your wrist. You can’t stump the search engine here. The brand you’re curious about will come up in responses and you can shop at that point to your hearts content as I do over and over.”

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Posted 5 months ago

“I purchased the Cadola Giulia Suprema Automatic Glossy Black for $108 on sale. This is a great watch; however, the bracelet seemed a little light. I replaced the bracelet with a black sale cloth strap with white stitching and a deployment clasp. It looks great now. I just wish it had a sapphire crystal. I would’ve paid a little bit more for that option. All in all this was a great purchase.”

Watches.com 4 star review on 16th January 2025

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Posted 6 months ago

“clear site full of watcehs”

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Posted 6 months ago

“Great website with a lot of options and interesting brands. Using the website on the phone is awful though, because if you look at an item, it takes you back to the start of the search results. I used to buy every Xeric that came out, but the prices have gotten to be too high to continue my collection.”

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Posted 6 months ago

“Easy to order, delivery to UK in under 7 days, watch well protected/padded for shipping and in Watches.com logo-ed box. Overall very pleased. Thank you.”

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Posted 6 months ago

“I love the watch, but the one I received has a problem, and I did notify Watches.com and sent it back for a replacement. I'm sure CS will handle the situation with professionalism, as they are.”

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Posted 6 months ago

“Great looking watch and very fast delivery. Very pleased with my purchase.”

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Posted 7 months ago

“It's interesting that Nessie from Loch Ness, which even children know, is designed on the front and back of the watch.”

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Posted 8 months ago

“usually good”

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Posted 9 months ago

“First time purchasing a watch from Watches.com. The experience was good. Will try again if I see a deal.”

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Posted 10 months ago

“Didn't work as advertised.”

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Posted 10 months ago

“My experience with watches.com was a positive one. After finding the perfect watch that matched all the criteria I set out; (case size movement type, colour) I was happy to find they shipped to my address. They gave updates regularly via the Route app the only thing they could improve on was the delivery time.”

Watches.com 4 star review on 1st June 2024

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Posted 1 year ago

We wish international shipping was a bit faster too! We're glad it made it ok and that you are enjoying it! Looks great.

Posted 1 year ago

Watches.com is rated 4.5 based on 1,495 reviews