Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,528 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a good price on a couple Xeric mesh straps, they are fairly well made, and came pretty quickly.”

Helpful Report

Posted 2 years ago

“Great selection. Good prices. Delivery and pre-orders are kept up to date and accurate.”

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Posted 3 years ago

Thanks, Todd! We appreciate the feedback and support!

Posted 3 years ago

“Arrived well packaged and ahead of schedule. Good experience overall.”

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Posted 3 years ago

The Marlin Hand Wind is pretty cool! Such a great deal and classic Timex. Thanks for supporting our business!

Posted 3 years ago

“Solid watch. Nice design and function”

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Posted 3 years ago

Gotta love, Ballast! Great brand! Thanks for the support!

Posted 3 years ago

“Price was good but international shipping took almost a month! Eeek!”

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Posted 3 years ago

Hey there! Thanks for leaving a review. Standard international shipping usually takes about 10-17 days. Looks like the post delivered in about 15, but we do also have upgrade shipping services if you ever need it faster! UPS and DHL are our go-to upgraded services in case you're doing some shopping for the upcoming holidays. We appreciate you shopping with us and hope you enjoy your purchase!

Posted 3 years ago

“Got a Silver Level Mystery Box; a bit of a risk (naturally speaking), but overall I was happy. Got a Vestal; seems to be pretty common from the other comments, but overall I was happy with my purchase (and it came it with a little guitar pick which I found fun as a player).”

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Posted 3 years ago

Happy to hear you are enjoying your Vestal mystery watch! We appreciate your business!

Posted 3 years ago

“I would buy again”

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Posted 3 years ago

Thanks for shopping with us! Enjoy your new Trappist-1!

Posted 3 years ago

“simple, easy. Thank you”

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Posted 3 years ago

Thanks for shopping with us, Jeff :)

Posted 3 years ago

“The order process was easy and I am happy with my purchase.”

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Posted 3 years ago

Thanks for shopping with us!!

Posted 3 years ago

“Got free shipping but then they changed there minds and made me pay 80 usd. To be fair tho, watches were in great shape and I will probably shop here again”

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Posted 3 years ago

We are so sorry for the inconvenience of the shipping restrictions to NZ and that we were unable to offer free shipping. We are happy to hear they made it safely and that you are enjoying them :) We really do appreciate your understanding!

Posted 3 years ago

“good watch! I like it!”

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Posted 3 years ago

We love the Peanuts Snoopy Timex... enjoy!

Posted 3 years ago

“It would be 5 stars if the watch I purchased would have been adequately described on the Watches.com web page. I bought an AVI-8 Hawker Hunter Colene Duke chronograph and was quite surprised that the crystal is dark tinted. There is no mention of this tinted crystal on the Watches.com web page and the photos do not reveal this feature. See my photo with the comparison to my other AVI-8 British Legion chronograph.”

Watches.com 4 star review on 9th July 2022

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Posted 3 years ago

Thank you for your feedback, Robert! We'd be happy to pass this along to AVI-8 :)

Posted 3 years ago

“No problem with ‘Watches’; not completely satisfied with ‘Zinvo’. ‘Watches’ took order and delivered chosen item before expected.”

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Posted 3 years ago

Thanks for shopping with us! We appreciate your business.

Posted 3 years ago

“Watches.com -> Very good. Rapid delivery. No complaints. Actual timepiece -> Not quite worth the amount paid”

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Posted 3 years ago

Thank you for your feedback! We appreciate you shopping with us :)

Posted 3 years ago

“Very fast shipping and the items are packed securely.”

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Posted 3 years ago

Thanks for your review!

Posted 3 years ago

“My only isssue is i think this may be a male watch. Because the way it fits it doesn't bend well. If this is the case could I get a box so I may give to. My son-in-law. But looking into your web site. The other watches have such amazing designs. I love how they are not typical. The watch based on a jet airplane My nephew is a airplane mechanic so i have a feeling I will be getting a fee Christmas gifts from your site. Great creativity. One question i have siezures would you be able to make a metal sleeve for the band that states Inhave seizures? That would be one leas bracelet i would have to wear. With your creative skills i trust inwould like your ideas. Kandy R Garibay”

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Posted 3 years ago

Thank you for your review and feedback, Kandy. Our TMRW watches are considered unisex, but it just depends on the person and how they prefer their watches to look :) Feel free to reach out to our customer service team (contact@watches.com) at any time when Christmas shopping if you need any assistance finding what you are looking for! As for your question regarding seizures, I'd reach out to the specific brand you are looking at and inquire about that through them. They'd be able to assist you :)

Posted 3 years ago

“Great company!!! BUT I WISH THE PICTURES YOU ADVERTISE ,ARE ACTUAL SUZES OF THE WATCH FACE!! LITTLE UPSET ABOIT THE PURCHASE SIZE OF THE FACE. KINDA MISLEADING ON THE ACTUAL WATCH FACE A LITTLE SMAER THAN WHAT I THOUGHT I WAS GETTING.”

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Posted 3 years ago

Thank you for your review and feedback! Feel free to always refer to the specifications provided on the product page as well for sizing of all of the watches we sell :) We appreciate your business and thanks for shopping with us! Enjoy your new Luminox!

Posted 3 years ago

“Was sent the same watch twice… when doing a mystery box a little disappointed…”

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Posted 3 years ago

“The watch I purchased was a reasonable price and was delivered quickly. Highly satisfied.”

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Posted 3 years ago

Enjoy your Venice Beach timepiece!

Posted 3 years ago

“2 weeks and counting still no sign of my watch but I did get a nice email response.”

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Posted 3 years ago

Watches.com is rated 4.5 based on 1,528 reviews