Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,258 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,258 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 12th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch is a Casio G-shock The printed letters on the mode dial are so small that I don’t know what the mode is, And right now it will not stop on the timekeeping mode. Always liked the appearance of the G-Shocks, but they are not for me, they are for young people with good vision, not going to return it, once again I have bought something I can not eat, like most Casio watches but G-Shocks are not for me.”

Helpful Report

Posted 3 years ago

Hey Hal! Thanks for the feedback! If you change you mind about returning, please let us know as soon as possible. You can reach us anytime at contact@watches.com

Posted 3 years ago

“Bought a Thomas Earnshaw watch and a mystery watch. Had a couple of issues with the watches which were sorted out very quickly. Excellent service, great selection of watches.”

Helpful Report

Posted 3 years ago

Thanks Gary! The mystery watches are definitely a new thing for us! Glad it all worked out and really appreciate your feedback and patience!

Posted 3 years ago

“Great watch and speedy delivery.”

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Posted 3 years ago

Hey John! Thanks! Nothing better than that.. a nice, short and sweet review!! We shipped your Spinnaker direct from the vendor, so they are actually closer to you than our own warehouse an CA! Glad your watch made it safely and enjoy!

Posted 3 years ago

“I like that it is 100% recyclable very light weight. Solar charged and well priced”

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Posted 3 years ago

Hey Michael! Thanks man! Appreciate the review!

Posted 3 years ago

“Unfortunately the watch crystal had cracked in three places when it arrived at my nephew's door. (It was a Christmas present.) He contacted you to remedy the situation, returned the watch for a replacement and it just arrived today. The watch is great! I just wish it hadn't cracked in the first place. All's well that ends well.”

Helpful Report

Posted 3 years ago

Thanks for the review and sorry to hear about the damaged shipment! We added additional Route insurance to the site last year because we wanted to make sure our customers were covered! Sometimes the couriers are brutal! Appreciate the feedback and thanks again for shopping with us!

Posted 3 years ago

“Quick shipping, good prices. The selection is fairly low-end though”

Helpful Report

Posted 3 years ago

Hey Jonathan! Thanks for the review! Let us know what you're looking for or what you'd like to see on the site! Always love feedback!

Posted 3 years ago

“watch was great but died after a week. Probably the battery. Will replace the battery rather than return it...”

Helpful Report

Posted 3 years ago

Hey Joe! Sorry to hear about that! Can you send an email to contact@watches.com. Depending on the location, we can ship that back and replace the battery at our office free of charge! -The Watches.com Team

Posted 3 years ago

“Good selection of watches and always a sale or discount available. Not your run of the mill timepieces either. Great for gifting or personal use. If you want something reasonable and different this is it. Probably the mist competitive prices I've seen in Nixon as well. Definitely was introduced to some new names also.”

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Posted 3 years ago

“It was a good experience. Best price and the package was received in a perfect shape.”

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Posted 3 years ago

“Love my watch.”

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Posted 3 years ago

“bought 3 nasa watches as gifts...everone liked them !”

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Posted 3 years ago

“Nice doing business with you”

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Posted 3 years ago

“The buying experience was easy with no issues. However the color of the watch on the web versus actual, I’m not very happy with it. I expected a darker color of the band and a more sturdy and heavier watch.”

Helpful Report

Posted 3 years ago

Watches.com is rated 4.4 based on 1,258 reviews