Watches.com Reviews

4.4 Rating 1,248 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 10th February 2024
Blane M
Watches.com 5 star review on 10th February 2024
Blane M
194
Anonymous
Anonymous  // 01/01/2019
Delivery tracking and time excellent,watch I'm very happy with price is good also
Helpful Report
Posted 2 years ago
All wonderful things to hear! Let us know what we need to work on too. We're happy to make improvements and keep customers happy and shopping with us!
Posted 2 years ago
Cool Designs Great value!
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Posted 2 years ago
Thanks Harris! We're looking to add more watches too. Tell us what you'd like to see by emailing our team at contact@watches.com
Posted 2 years ago
Fun watch Enjoyable
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Posted 2 years ago
Watches arrived quickly and packed well but one had a broken dial. Customer service was quick to refund and reply.
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Posted 2 years ago
Glad we were able to assist you and sorry to hear about the troubles. We appreciate the time you took to leave us some feedback!
Posted 2 years ago
Very good
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Posted 2 years ago
Fast delivery, much faster than expected. All was well.
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Posted 2 years ago
Thanks Kyra! Appreciate it! Enjoy your new watch!
Posted 2 years ago
I have a number of Xeric watches. I like this one, but not as much as I thought I would. The color is not bright blue like the photos - it is more of a flat blue. And the strap is not particularly comfortable. Other than that, it is a hefty and interesting time piece. Seems well made.
Helpful Report
Posted 2 years ago
思ったより早く届いたが、送料他プラスすると国内正規店で購入するのと値段はあまり変わらない
Helpful Report
Posted 2 years ago
Thanks so much for your feedback and we're so glad the shipping was fast! Email anytime you have questions about our products! We're happy to help: contact@watches.com
Posted 2 years ago
Reasonable prices may be a bit high found some lower prices on direct manufacture websites but fast shipping
Helpful Report
Posted 2 years ago
Hi there! Thanks for leaving a review. We do try to price match most items, so feel free to email us anytime at contact@watches.com !! We're happy to help you!
Posted 2 years ago
good in working condition that provides the condition of accurate timing
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Posted 2 years ago
Great feedback! Appreciate your support, my friend!
Posted 2 years ago
My watch arrived very promptly - within four days which was nice. The owners manual didn't really tell me how to set my watch - time, date, etc. I called and an awesome operator walked me thru it. The one thing I would say that needs to be improved is to show a true representation of what the watches actually look like on your website. That is, the picture of my watch (and I'm assuming all the other watches you sell) looks much better than it actually does in reality. In short, the picture makes it look brighter, and it has far more "pop and sizzle" to it than the way it looks on my wrist. I understand you need to make a profit and present your watches in the best possible light, but such a contrast between your website and what actually is is unethical and misleading. Even so, I will buy another watch from you. Thank you...
Helpful Report
Posted 2 years ago
The watch is great! Beautiful design and my boyfriend loved it for his birthday. The only thing is that the watches should come with instructions on how to change the date and time, and battery. I know some watches are different in how they are made and how you change them so it would be really helpful for that in the future.
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Posted 3 years ago
Received the watch that I chose. Don’t think I would have purchased the same watch had I seen it in a store.
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Posted 3 years ago
None
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Posted 3 years ago
Hey Michael! Thanks for stopping by to leave a review. Let us know how we're doing!
Posted 3 years ago
straight forward and committed to delivering what they promised. I will definitely return.
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Posted 3 years ago
Hey George! Wow thanks, man! You are what makes our site possible! Appreciate all the support!
Posted 3 years ago
so far everything's been great
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Aww, Rodney! We're blushing! Thanks so much for the kind words and come back and visit anytime! Enjoy your watch!
Posted 3 years ago
Would like a greater selection of unique watches.
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Posted 3 years ago
Thanks for the suggestion, Renee! If you're looking for specific brands, we are always on the hunt. Let our team know your suggestions at contact@watches.com
Posted 3 years ago
It was a gift for my daughter and she loves it
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Posted 3 years ago
Hey Barbara! I'm really glad it all worked out and that we were able to help you with the watch! Hope your daughter enjoys! You have our number whenever you need to call! Cheers!
Posted 3 years ago
The watch is a Casio G-shock The printed letters on the mode dial are so small that I don’t know what the mode is, And right now it will not stop on the timekeeping mode. Always liked the appearance of the G-Shocks, but they are not for me, they are for young people with good vision, not going to return it, once again I have bought something I can not eat, like most Casio watches but G-Shocks are not for me.
Helpful Report
Posted 3 years ago
Hey Hal! Thanks for the feedback! If you change you mind about returning, please let us know as soon as possible. You can reach us anytime at contact@watches.com
Posted 3 years ago
Watches.com is rated 4.4 based on 1,248 reviews