Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,495 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the mix and the sales. Rolled the dice with a mystery gold and got a duplicate watch.”

Helpful Report

Posted 2 years ago

Hi David! Sorry to hear you received a duplicate watch - this can happen when they are chosen at random. Hope you are enjoying what you received!

Posted 2 years ago

“As a first time buyer, I was very pleased that the watch I viewed was just as nice in hand 👌👌”

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Posted 2 years ago

Happy to hear you are happy with your G-Shock! We love the blue violet!

Posted 2 years ago

“I like the customer service you get. I emailed about a situation and the representative was very nice about it. No Veterans’s discount , but that’s no biggie. I will buy from them again. The watch came quickly and perfectly packaged.”

Watches.com 4 star review on 14th March 2023

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Posted 2 years ago

Great watch choice! We appreciate you shopping with us. Enjoy :)

Posted 2 years ago

“Shipment wad somewhat got confused during carrier change.”

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Posted 2 years ago

Sorry to hear about the tracking issues! Happy to hear your Zodiac arrived safely :)

Posted 2 years ago

“next time make sure the battery of the watch is still in good conditions”

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Posted 2 years ago

“Fast delivery and good service.”

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Posted 2 years ago

“Decided to send back a watch And watches.com Seems to be Helpful with the return process !”

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Posted 2 years ago

“Great and safe delivery”

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Posted 2 years ago

“Classic watch. Very attractive!”

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Posted 2 years ago

“Shipping took longer than originally stated (the reason for four stars), but was still within two weeks. The package arrived securely packed and disguised, evidently to avoid pilferage en route. The watch, a Spinnaker Croft mid-size diver, is exactly as described. The quality is excellent. Thanks to an advertised discount, the watch also was a bargain.”

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Posted 2 years ago

“satisfactoring”

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Posted 2 years ago

“Good watch”

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Posted 2 years ago

“It was an ok experience...”

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Posted 2 years ago

“PLenty of choice, in many different price classes. Different brands then you local watch shop. Prices are reasonable (not cheap in my opinion), but they often have discounts. Fast and very reasonable priced shipping.”

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Posted 2 years ago

“Great company, easy to work with, terrific customer service. Loss of a star is due to seeing the price much lower the day my watch got delivered.”

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Posted 2 years ago

“Got a good price on a couple Xeric mesh straps, they are fairly well made, and came pretty quickly.”

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Posted 2 years ago

“Great selection. Good prices. Delivery and pre-orders are kept up to date and accurate.”

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Posted 2 years ago

Thanks, Todd! We appreciate the feedback and support!

Posted 2 years ago

“Arrived well packaged and ahead of schedule. Good experience overall.”

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Posted 2 years ago

The Marlin Hand Wind is pretty cool! Such a great deal and classic Timex. Thanks for supporting our business!

Posted 2 years ago

“Solid watch. Nice design and function”

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Posted 2 years ago

Gotta love, Ballast! Great brand! Thanks for the support!

Posted 2 years ago

“Price was good but international shipping took almost a month! Eeek!”

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Posted 2 years ago

Hey there! Thanks for leaving a review. Standard international shipping usually takes about 10-17 days. Looks like the post delivered in about 15, but we do also have upgrade shipping services if you ever need it faster! UPS and DHL are our go-to upgraded services in case you're doing some shopping for the upcoming holidays. We appreciate you shopping with us and hope you enjoy your purchase!

Posted 2 years ago

Watches.com is rated 4.5 based on 1,495 reviews