waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Some flavors are excellent, especially Zen. Other are not, the peach one is too strong.”

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Posted 4 years ago

“Amazing! Love your products!!!”

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Posted 4 years ago

“All of the flavors are great and looking forward to receiving my MicroTeas. I also bought some bottles and drops for my sisters. Woohoo!!!”

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Posted 4 years ago

“I absolutely LOVE my Waterdrop products!!! Thank you soooo very much!!! The flavors are nice, subtle and I am encouraged to drink more water… perfect!! 👍”

waterdrop US 5 star review on 31st January 2022

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Posted 4 years ago

“Loving water drop. All the flavors are delicious.”

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Posted 4 years ago

“The customer service is exceptional. My package for the holidays was destroyed in shipping. I contacted support and they quickly got all my products replaced in time for Christmas. Very positive support agents. Yesterday, as I left my car, my glass water bottle fell and hit the concrete. I was fortunate that only the bamboo lid broke - the water bottle (which was in its sleeve) was unharmed! :) So I'm buying a couple of new bottle tops - because I'm clumsy - and I'm writing to tell you all THANK YOU for the outstanding support and great product. Purchase without worry - this is a quality driven company!”

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Posted 4 years ago

“I love Waterdrop and am so glad to have tried them. I love all of the flavors and find myself drinking more water which is always a plus!!!”

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Posted 4 years ago

“My daughter & I love the flavors! It is encouraging us to drink more water! Now I alternate plain water with the water drop water. We are looking forward to the hot micro teas! The bag is so cute; I used it for shopping, and the glass bottle is lovely!”

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Posted 4 years ago

“I love the products. They are perfect for my household. The flavors are all so wonderful. The variety is always increasing. The water bottles we own are durable and pretty. The customer service is amazing g and everything ships at a reasonable time frame even with the pandemic and shipping challenges.”

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Posted 4 years ago

“Love all the flavors I received. As a diabetic I am always looking for sugar free alternatives to just plain water and this one definitely hits the mark. Does not have artificial taste is some sugar-free sweeteners do…and I love the convenience of being able to drop a couple tablets in my bag when I’m on the go. Will definitely keep buying these”

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Posted 4 years ago

“It is wonderful,, I hate water and with waterdrop I do drink what I should.”

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Posted 4 years ago

“This is my second time ordering and I can’t get enough of the flavors; they’re crisp and fresh and they’re not over powering with a lot of sugar. Vibe is definitely my favorite.”

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Posted 4 years ago

“Can’t get enough of these, I do NOT drink “unflavored” water anymore. Thank you I now drink the suggested daily amount of water and than some”

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Posted 4 years ago

“It's definitely helped me to drink more water. Even got my daughter hooked them.”

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Posted 4 years ago

“Got my first order this week and really wanted to love/keep using these, but each tiny little individual waterdrop is packaged in its own hard-plastic cube -- it's completely insane. The Earth is drowning in plastic, there's just no way to justify this as a retailer in the year 2022.”

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Posted 4 years ago

“My favorite waterdrop! Great flavor, beautiful color and caffeine kick. I love putting this in seltzer water.”

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Posted 4 years ago

“I LOVE this bottle. It’s absolutely beautiful. And my two favorite flavors together in this 34oz bottle is perfect.”

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Posted 4 years ago

“I loved all of the flavors I ordered (flair, zen, glow, and boost). But I think Flair is my new favorite! I love the raspberry flavor - not too strong and not too sweet! These water drops are saving me money on flavored water while allowing less sodium intake and saving on plastic use!”

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Posted 4 years ago

“Spacious bag - love both bottles perfect for work”

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Posted 4 years ago

“Do love it!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews