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waterdrop US Reviews

4.7 Rating 6,049 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 6,049 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I Love Waterdrop. It’s so easy to use, tasty and the bottles are not only beautiful but earth friendly. I will be a repeat customer.
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Posted 4 years ago
I absolutely love this product! This really helps me drink water during the day. As a busy hairstylist, we sometimes don’t have a change to get a break. So drinking water between clients is so important. 10/10 would recommend. Every flavor I’ve purchased has been so tasty! Absolutely love love love
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Posted 4 years ago
I get so many compliments on my bottle. I like all the flavors but zen is my favorite!
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Posted 4 years ago
Tastes great
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Posted 4 years ago
I was a little concerned about whether I would like the flavors (artichoke?) but it turns out I love all four that came in my first purchase. I've already made my second purchase of microdrinks. I also really love the steel bottle: it's handsome and not cold to the touch, though the water inside is kept quite cold. A couple of things: I would make plastic you tear off the drink cube packet easier to peel off (sometimes I have to use a knife) and I would make the waterdrop logo more prominent on the bottle; if you're looking to advertise your brand, make it more visible. Other than those (minor) quibbles, I really like this product and I think it's worth the price. Ad it works--I drink more water than ever.
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Posted 4 years ago
I loved the flavors that I received. They were each very refreshing. The bottle is handy to fill with ice/water to add to your prepared drink as you enjoy the flavor that you’ve chosen.
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Posted 4 years ago
I absolutely love my new Olivia Culpo Glass water bottle. The colors are vibrant - just beautiful! The Nero waterdrops are my favorite. The flavor is great and the amount of caffeine is sufficient enough that I find I'm not missing my regular 2 cups of coffee each morning.
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Posted 4 years ago
Waterdrops truly has helped me to drink a lot more water. There are so many flavors to choose from. Glow is my favorite. Have had a great experience with this company!
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Posted 4 years ago
Wonderful products, great flavors and great bottles!
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Posted 4 years ago
Love the flavors. Love the customer service. Love the environmentally friendly option.
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Posted 4 years ago
Drinks are good, but don't mix completely unless very cold. The bottle opening are too small to properly clean the inside, even with the bottle brush. The bottom edges are unreachable. The drinks are delicious. Would be cool if we could use points towards those rather than just accessories.
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Posted 4 years ago
I love the items I got and love that this is more natural than the flavoring you get in a grocery store. Also Waterdrop has fantastic customer service. I had an issue with an order and they worked with me to get it fixed in a way that was acceptable.
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Posted 4 years ago
After having problems with my bamboo lids, the customer service representative at Waterdrop sent me new lids for my bottles as well as metal lids to try out and ceramic cups as an apology for the inconvenience. I cannot express how IMPRESSED I was with this service. I would highly recommend these gorgeous bottles to everyone!❤️
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Posted 4 years ago
Love this flavor! It’s tied w Glow as my favorite!
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Posted 4 years ago
Love!!! I love the look and feel of this bottle. I want to collect all of them! I like that they come with an insulated sleeve. Not only does it help keep my water cold longer but it is also a great way to carry it around.
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Posted 4 years ago
All these products are not only beautiful but useful, simple and tasty. Love using these every day and will be giving as gifts!
waterdrop US 5 star review on 27th January 2022
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Posted 4 years ago
I have always hated water!!! Can’t use added flavors do to allergic to aspartame. Thought I would try this. I have tryed every flavor in the US so far like them all. Have gone from like 10 cokes a day to 2 and no water up to 60 oz. All this in a weekend time of starting. Thanks so much!! Amy Hayes
waterdrop US 5 star review on 27th January 2022
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Posted 4 years ago
Great products…exceptional customer service!
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Posted 4 years ago
The Water Drop flavors are fabulus, I highly recommend everyone to try them. Water has many health benfits, why not enjoy the taste.
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Posted 4 years ago
Love the flavors and actually drink more water
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Posted 4 years ago
waterdrop US is rated 4.7 based on 6,049 reviews