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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,522
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Marissa
Verified Buyer
“I love the bottles. My sister and I started waterdrop to try and cut out a lot of sugar drinks. Some flavors are not my cup of tea, but focus and zen are amazing. We got the old formula of boost and we were not impressed it had a weird, heavy, artificial feeling after taste. We also got the old formula for glow and had to add in a mango syurp to get over the taste and smell. So definitely do your research on the drops but give it a try! I have been doing better the last two weeks at choosing my bottle over a soda.”
Helpful Report
Posted 2 years ago
Renee
Verified Buyer
“I love this product! The flavors are subtle and pleasing and the fact of no sugar makes this an all-around fantastic company!”
Helpful Report
Posted 2 years ago
Jenny
Verified Buyer
“Waterdrop has helped me increase my water intake. The bottles are pretty - it's so hard to not buy all of the pretty ones there are. I always have a bottle and waterdrop at work.”
Helpful Report
Posted 2 years ago
Daniela
Verified Buyer
“I drink so much more water when I add Waterdrop. I love Flair and Blueberry.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The flavor is very much a taste of summer! The price was very reasonable on a tight budget, and it arrived a few days before it was expected.”
Helpful Report
Posted 2 years ago
Hannah
Verified Buyer
“Absolutely love my new bottle the flavors are amazing as usual!! Love and flair are my favs!!!”
Helpful Report
Posted 2 years ago
Susan
Verified Buyer
“I love my new glass 20oz. water bottle set. It’s so pretty and the orange colors and design are beautiful. However, the Lucy Cap is very difficult to twist on and off of it. Not sure why…other than that I love it! I also love the Sky and Snow drops! Very yummy!”
Helpful Report
Posted 2 years ago
Siegfried R
Verified Reviewer
“Love the many flavors, coconut pineapple is now my favorite. However, I don’t like the mini plastic packaging and the peel off that gets most often stuck. One would think that Waterdrop could solve both of these issues. Go green Waterdrop! No plastic waste please.”
Helpful Report
Posted 2 years ago
Anna
Verified Buyer
“Love the flavors and no sugar!”
Helpful Report
Posted 2 years ago
Cindy
Verified Buyer
“I absolutely love these Microdrinks. After getting a test result showing my sugar levels were high, I knew I had to eliminate so many of my favorite drinks. And then I found these!! They taste great. They save me money. And they are a healthy option you can feel good about.”
waterdrop US 5 star review on 5th August 2023
Helpful Report
Posted 2 years ago
Tabitha
Verified Buyer
“First off let’s say I love the look of this bottle. But unfortunately I am disappointed in so many things. This bottle is not double walled like the rest of their bottles are, but costs like it is. It therefore does not keep it as cool as it should. The inner piece is great for washing as removal is easy. BUT this piece leaks all the time if it’s not in and if it is then the kid can’t get a decent swig of water so even my 2 yo gets tired of using it. The cute little cap keeps the spout clean and is anchored so that’s helpful. But mostly the spout is annoying to get anything out of or it leaks like crazy without the valve in it. Great looks and seems thought out but really need to alter the spout so he can use it bc it leaks or he can’t get any water out. Also side note if this is for tiny children why is it so fat they can’t hold it in their tiny hands? Maybe a handle or make it thin. It’s so thick it doesn’t fit in kids car seats cupholders, which also makes him upset. Sorry but it’s a miss for my toddler.”
Helpful Report
Posted 2 years ago
Sherri
Verified Buyer
“Waterdrop has increased my water intake not only by providing the yummiest flavors but the hydration app helps me to track my water consumption. I find that I am exceeding my daily goal ever day!”
waterdrop US 5 star review on 4th August 2023
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Posted 2 years ago
Anonymous
Verified Buyer
“Love the flavors and so easy with the size of the cubes”
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Posted 2 years ago
Angela
Verified Buyer
“I don't like drinking plain water. I tried fruit infused which was messy and time-consuming. I tried squeezing lemon in it. That was okay but not great. I love the Waterdrop microdrinks! They are easy to use, taste great, and there's a variety to choose from. I'm allergic to so many sugar substitutes so I am happy Waterdrop uses Stevia. I bought the Viktor Rolf burgundy glass bottle and love it! It's easy to clean and I love the sleeve that keeps my water cold for an extended time. It's refreshing to see a vibrant, happy bottle and know that wonderful-tasting water is waiting for me!”
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Posted 2 years ago
Brooke
Unverified Reviewer
“What is the best way to clean the neoprene sleeve? Someone touched mine with greasy hands. Can the Botox go in the di?”
Helpful Report
Posted 2 years ago
Jill
Verified Buyer
“Love all the flavors. I can see why Snow is a ch a fan favorite.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Enjoyed the water bottle for about a year when I went to get it from the fridge and found it was FULLY shattered. Customer service offered to give a $10 coupon, but the bottle is pricy, so that makes me nervous to buy again. I only had it on the top shelf of my fridge, NOT in my freezer. Be careful with this, it left very dangerous big glass shards. I tried to add a photo, but the upload made the submit button inactive, so I'm reviewing without a photo attached now.”
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Posted 2 years ago
Lauren
Verified Buyer
“I love all my products!”
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Posted 2 years ago
Rebecca
Verified Buyer
“So glad I saw a waterdrop stand when we were visiting friends in NYC. I had been curious about it (after seeing ads online) and getting to sample a couple before purchasing a whole pack was just what I needed to take the plunge! Been loving it ever since (and that was nearly a year ago!).”
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Posted 2 years ago
Pamela
Verified Buyer
“I am obsessed with trying all the drink flavors. I'm loving my beautiful bottle and am drinking more water.”
waterdrop US 5 star review on 1st August 2023
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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