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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Donna
Verified Buyer
“We visited the kiosk in Manhattan. Very nice polite service. Got what I needed. Dropped of my pods for recycling. It took about 3 weeks to get the points for those. My purchase points were immediate. I had messaged about the points the response was very polite and accurate. Thanks for great service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have definitely found myself drinking more water. The flavors are customizable by amount of water and taste good. The only complaint I would have is that sometimes the smell can be difficult to get out.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I didn't think I would like the microdrinks, but I have enjoyed trying them. I have a couple favorites.”
waterdrop US 5 star review on 31st July 2023
Helpful Report
Posted 2 years ago
Rebecca
Verified Buyer
“I love this bottle so much I use it for everything I drink. I can't wait to try more flavors but I really want more these bottles. The sleeve that comes with it is awesome, keeps all the sweating it would be doing off my projects and table! ❤️”
waterdrop US 5 star review on 31st July 2023
Helpful Report
Posted 2 years ago
Flojean
Verified Buyer
“I love the microteas. The black honey tea is my favorite right now but the other are great as well. Delicious 😋”
Helpful Report
Posted 2 years ago
Sara
Verified Buyer
“Love the company's ethics and environmental friendly focus! The actual product is great, easily transportable, and adds a bit of flair to just drinking water.”
waterdrop US 5 star review on 31st July 2023
Helpful Report
Posted 2 years ago
Susie
Verified Buyer
“I love waterdrop! The simple goal of encouraging people to drink more water pulled me toward the products but I love my waterbottles and microdrops. I'm a big Diet Coke drinker and I'm trying to use these as a fun way to shift away from soda.”
Helpful Report
Posted 2 years ago
Nannette
Verified Reviewer
“I love Waterdrop products. Only three stars due to last bottle I purchased, "All purpose thermo classic" with an extra lid "spout lid" which leaks. The original lid with the bottle is fine and does not leak. I don't like using it to drink with, it's a wide mouth opening. The "spout lid" is like the glass bottles. No matter how tight I twist it in the bottle it still leaks.”
Helpful Report
Posted 2 years ago
Heather
Verified Buyer
“I hope they make a bigger bottle i have a hard time putting ice cubes in.”
Helpful Report
Posted 2 years ago
Lisa
Verified Buyer
“The drops add a subtle refreshing taste to water.”
Helpful Report
Posted 2 years ago
Eva
Verified Buyer
“I love all the flavors. I especially love the drink cap and can't wait to try it. I do love drinking my water noe.”
Helpful Report
Posted 2 years ago
Marilyn
Verified Buyer
“I love all of the water bottles. My first purchase was the Viktor + Rolf Flair bottle in dark raspberry and it is just so gorgeous. It took me a while to warm up to the microdrinks but now I'm obsessed with the Flair flavor. I can't wait to receive my next shipment so I can try other flavors. I did have to reach out to customer service about an issue I was having with placing an order. Unfortunately, it was at the tail end of waterdrop days and it took almost a week to receive a reply but overall service was friendly.”
Helpful Report
Posted 2 years ago
Cindy
Verified Buyer
“It helps me drink more water, I also like that it has vitamins in it and no sugar!”
Helpful Report
Posted 2 years ago
Pam
Verified Buyer
“I love Waterdrop! I can't drink my water without it...not sure how I managed before. It's got just the right hint of flavor and no sugar. Perfection!”
Helpful Report
Posted 2 years ago
Marla
Verified Buyer
“Everything was great— shipping time, flavors, and the bottle!”
Helpful Report
Posted 2 years ago
Cathy
Verified Buyer
“Really enjoy Waterdrop flavors. Much healthier than other flavor packet brands, and love the milder flavors. Ordered another steel bottle as they are super durable when out and about.”
Helpful Report
Posted 2 years ago
Teri
Verified Buyer
“Really great tasting. Probably my favorite flavor.”
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Posted 2 years ago
Elise
Verified Buyer
“Two of my favorite flavors!”
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Posted 2 years ago
Crystal
Verified Buyer
“I love the Vide and Glow flavors. They are my favorites. I find them the most refreshing. Third place would have to go to the Zen flavor.”
Helpful Report
Posted 2 years ago
Marie C
Verified Buyer
“I LOVE THESE MICRODRINKS! I THINK THEY ARE DOING THE JOB OF HYDRATING ME ? THE FLAVOR IS VERY MILD NOT BAD AT ALL! AS A SIDE NOTE..... MY BLUEBERRY FLAVOR ONES ARE JUST POWDER NOT SURE WHAT HAPPENED THERE”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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