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waterdrop US Reviews

4.7 Rating 5,971 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,971 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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waterdrop US 5 star review on 12th August 2025
Justin
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 24th June 2025
Anonymous
waterdrop US 5 star review on 28th May 2025
Nicole
4184
Anonymous
Anonymous  // 01/01/2019
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I love the new flavor! Very light and refreshing!
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Posted 4 years ago
I adore my waterbottle. So pretty to look at, and the taste of Shiro is my absolute favorite.
waterdrop US 5 star review on 7th July 2021
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Posted 4 years ago
Amazing!!!Love all flavors.
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Posted 4 years ago
Was skeptical at first, but fell in love with these! The flavors are NOT to muted or too icky sweet and it leaves no after taste. Simply put you don’t need to be a chemist to get the desired flavor. I have been drinking these for 2 weeks now to switch up my water routine a bit and I love them! I have even drank this while working out at the gym and I did not get an uneasy stomach like I normally would with a flavored water. So worth the purchase, there is not a flavor I don’t like.
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Posted 4 years ago
I love Waterdrop! Love, Boost, and Shiro are my favorites, so far. The bottle I purchased has worked wonderfully- keeps my water cold without sweating the outside, which makes it perfect for the gym!
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Posted 4 years ago
Absolutely love Waterdrop products! Very good quality and their flavors are great!
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Posted 4 years ago
I love all of my products from waterdrop! High quality bottles along with excellent drops make drinking water a joy!
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Posted 4 years ago
Love the Shiro, and I’m pleasantly surprised that I also like the glass straws. There was a warehouse mistake and I didn’t receive the Sakura set. I am super disappointed. I received the frosted bottle and it’s a nice bottle. The company did address the issue and attempt to make it right, but there won’t be another run on the Sakura bottle set. :/ overall, good product, unfortunate problem, still satisfied.
waterdrop US 5 star review on 7th July 2021
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Posted 4 years ago
This really helps me drink more water!!
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Posted 4 years ago
Sent me and many others incorrect product and can’t fix it.
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Posted 4 years ago
I’m so impressed with this company and look forward to all the exciting new flavors they develop!
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Posted 4 years ago
The new Shiro products are gorgeous!! High quality and well packaged to prevent damage during shipment
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Posted 4 years ago
Richtig super!
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Posted 4 years ago
Love love love waterdrop! I’m actually drinking water now
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Posted 4 years ago
The flavor was very light and left a chemical-like after taste.
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Posted 4 years ago
Love waterdrop! All of the flavors taste great, and they definitely help me to drink more water every day!
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Posted 4 years ago
Your products are amazing! Excellent quality and the many flavors are so good! I keep it at work, which reminds me to drink more water. I have doubled if not tripled my water intake in 2 weeks. I loved everything so much, I am sharing with my office so hopefully you will get more orders. I even went online and bought more for home. It is the right fit for me and thank you!!!
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Posted 4 years ago
This is one of the best companies I've ever had the pleasure of purchasing from. All their products are great and their customer service is always beyond expectations.
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Posted 4 years ago
The bottles are amazing. The microdrinks have a few options to try. Customer service is top notch.
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Posted 4 years ago
Love, Love, Love my water bottle and all the drops! Hard to pick a favorite!! I was a water drinker but for some reason started drinking more and more iced tea...now with the drops I haven't had anything else to drink but water!!!
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Posted 4 years ago
waterdrop US is rated 4.7 based on 5,971 reviews