waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love love love!!!!”

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Posted 4 years ago

“The flavors are incredible. I look forward to my water now.”

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Posted 4 years ago

“Love it!! Number 2 on my flavor list!!”

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Posted 4 years ago

“Love the glass bottles and all of the custom designs. The variety of drinks is also great!”

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Posted 4 years ago

“I never got my order so how can I rate the frosted glass set and the Sakura glass.”

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Posted 4 years ago

“The flavors are great. Subtle with no weird after taste. Will continue to order them!”

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Posted 4 years ago

“I am loving my new bottle and I am enjoying the taster pack as well! I will definitely be ordering more! My order had items missing/damaged and customer service was so responsive and quickly replaced my items! I highly recommend water drop!!”

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Posted 4 years ago

“Flavors are great. Very therapeutic to watch the cubes bubble up when they dissolve!”

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Posted 4 years ago

“Great tasting water additives that not only add flavor, but add essence that makes it feel healthy while knowing that it’s all good ingredients that are added in. Great to add to spring water!”

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Posted 4 years ago

“Great company with beautiful products. I appreciate their efforts at sustainability and their great customer service. If I have issues, they're resolved within a few days. Would recommend.”

waterdrop US 5 star review on 11th July 2021

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Posted 4 years ago

“Really enjoying all the flavors. There isn't one I don't like and a few I love. The bottle is beautiful and the sleeve is fantastic. The straws were a lively freebie. My order actually got lost and customer service worked through it with me because we didn't think it was going to be delivered. I'm so glad it just showed up randomly because I love it!. Already placed a second order 😊”

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Posted 4 years ago

“Love, love, love my Waterdrop Microdrink glass bottle and drops! They taste so wonderful and refreshing. I’ve definitely increased my water intake and purchased my daughter her own set as well 🌻❤️”

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Posted 4 years ago

“Love my glass bottle. Great to be able to taste the different flavor…. Zen is probably my favorite.”

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Posted 4 years ago

“It is a very refreshing flavor and without the calories, it is perfect with this Summer weather, the customer service team is amazing helping me. Thank you”

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Posted 4 years ago

“I’m new to waterdrops. This has been the best thing I have found, I’m totally drinking a lot more water.”

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Posted 4 years ago

“I love the flavors”

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Posted 4 years ago

“Love this company n their products!!! The drops are amazing!!! Also the accessories...wow!!! Thank you Waterdrop!!!”

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Posted 4 years ago

“I did not like the flavors at all. My kids said the water smells like urine. Not something I would buy again or recommend. Especially for the price.”

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Posted 4 years ago

“Totally encourages me to drink more water. Feel like I’m putting something extra good with my water. Wish it dissolved quicker and better. Hard to use with a cup.”

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Posted 4 years ago

“I love the idea that you give samples so I don’t have to try the full pack and not like them it’s not a waste now I know what I like within wasting money!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews