waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,971 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Of ALL the flavors, I enjoyed ZEN the LEAST. I understand comments regarding the Stevia taste. But all in all, I found them pleasant enough to order a full set - I don't like plain water, and I use the Arbonne Fizzy sticks (because they also have caffeine for an afternoon pick-me-up) but they're 10-15 calories, and if I'm trying to fast, that's a no-no. I LOVED the other three in the sampler pack - looking forward to my new order.”

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Posted 4 years ago

“Delicious!!! So happy with the flavor of Shiro!”

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Posted 4 years ago

“Slightly wasteful per drop and a bit expensive, but great rewards, taste, and quality so overall very worth it!”

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Posted 4 years ago

“Great quality and awesome customer service!”

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Posted 4 years ago

“Just adding that little drop of goodness is making me drink water now”

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Posted 4 years ago

“Loving all the flavors! I’m terrible at drinking water and these have helped me tremendously.”

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Posted 4 years ago

“I’ve been looking for something that you didn’t have a lot of salt or sugar in it. I really love this product is pray and refreshing and taste delicious”

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Posted 4 years ago

“Love love love waterdrop!”

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Posted 4 years ago

“Product was good; better than expected. Still unable to completely replace plain water with it as it’s too “vitaminy”, but it’s definitely the best water flavor additive I’ve tried so far. Especially happy that it doesn’t contain any artificial sweeteners.”

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Posted 4 years ago

“I usually am a 5 star person because the product is amazing there is no questions about that. Unfortunately my latest order forgot to get picked up with their transporter to usps and it took almost 3 weeks to get my order and could not reach anybody in customer service for a week on every platform.”

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Posted 4 years ago

“Waterdrop is so delicious and a welcome change of pace from plain water. I don't drink sugary drinks and mostly consume water anyway. But with Waterdrops I get a little boost and some flavor. I have to watch my sodium so I can't drink as many as I want to! But still, always refreshing. My favorite flavor (or blend) really depends on my mood.”

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Posted 4 years ago

“The bottle is gorgeous and the microdrops are delicious!!”

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Posted 4 years ago

“While the product is good, their customer service needs work. They recently had problems with a product launch that Waterdrop handled poorly.”

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Posted 4 years ago

“I've fallen in love with waterdrop! Yes, the product is great, but the customer service is also top notch. I've placed several orders now, and have definitely found my favorites, but I can honestly say that I still order all of the flavors! I can't get enough of this stuff, and it has helped me to wean off of the highly addicting substance of Diet Coke SUCCESSFULLY! The flavors are fresh, and each one has something different to offer. I can't wait to see what will be available next!”

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Posted 4 years ago

“I love the glass bottles and all of the water drop flavors! Drinking from the pretty glass bottle helps me to stay hydrated throughout the day. I love the way it feels in my hand.”

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Posted 4 years ago

“I'd been looking for a way to drink more water, but needed clear options since I have Invisalign that can stain with other water additives. The sampler pack was a great way to try some of the flavors. Wish I could have mixed and matched my 4 packs, and the price per glass is a little steep, but it led to another order of my favorite flavors.”

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Posted 4 years ago

“Flavors are nice but not amazing. Youth flavor is my favorite and Boost is my least favorite. I do like the packaging and convenience.”

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Posted 4 years ago

“I love the ease and convenience of always being able for take with me! They give your water and extra boost!!”

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Posted 4 years ago

“It was a beautiful glass! I loved the design and how easy it was to clean. Unfortunately my husband broke it after having it only a few days. Loved all the flavors it came with as well. Already purchased three new bottles and several flavor tabs!”

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Posted 4 years ago

“Love these so much, I just ordered more!!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 5,971 reviews