waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,967 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased! I ordered my bottle 4 days ago and already received it today!”

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Posted 3 years ago

“I'm extremely happy with this product. My 34 oz water bottle never leaves my side. I love how it makes the water very flavourful and without like a chalky texture. I highly recommend this if your looking to jazz up your water.”

waterdrop US 5 star review on 15th September 2021

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Posted 3 years ago

“LOVED: Vibe, Youth and Boost PLUSES: Makes drinking more water easier. Pretty bottle that keeps my water cool and fits in my drink holder in the car (20 oz). Some flavors seem to increase energy. MINUSES: Be careful what you drink near bedtime. I'm still experimenting about what I can and can't use at that time. I'm a light sleeper and I think, so far, Glow and Boost make it difficult for me to go back to sleep. I also don't care for cold water, which is the way Waterdrops are recommended to be consumed, so I drink all the flavors cool...room temp from the faucet. Probably detracts from the flavor but I can only drink cold water in small sips. To finish all the water I need, I have to be able to chug it. Gives me a headache if cold. DO NOT CARE FOR THESE: Zen and Focus. Glow is okay but not a fave. CURRENTLY WAITING FOR: Love and Shiro to try. Shiro will hopefully be good for morning Boost. SHIPPING DIFFICULTY: Waterdrop doesn't tell you how items will ship ahead of time. This is fine for most people but my town doesn't have street delivery of USPS mail...only UPS. I've had one shipment returned because it came USPS rather than the first UPS shipment and the post office wants more money to redeliver the pkg. No way. If this problem continues, I may have to quit buying these. It needs to come USPS or UPS each time so I know which shipping address to provide.”

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Posted 3 years ago

“Waterdrop is a game changer. It use to be a struggle to drink water. Now I love drinking it! Their flavors are so good and subtle. They have a coolest packaging that you can reuse! Their customer service is AmAzInG very friendly and helpful. I love everything about Waterdrop!!”

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Posted 3 years ago

“Absolutely LOVE these products and the flavors are amazing! Thank you!”

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Posted 3 years ago

“LOVE the new Vibe flavor! It’s my favorite now :-)”

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Posted 3 years ago

“So happy to have found this. I drink a lot of water, and this breaks up the monotony. I use a 26 oz water bottle and it works perfect with one water drop. I’ve tried every flavor and love all of them except 2. I wish the product come in a form that I could decide how much to use. For example, it would be great if I could make a small cup for early in the morning.”

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Posted 3 years ago

“Love all the products.”

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Posted 3 years ago

“Makes water taste great!”

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Posted 3 years ago

“This is my second order that I had to place as soon as I got my first order because I love it so much that I have to make sure I don't run out. I am drinking two to three liters of water a day since getting this when before I was drinking virtually no water.”

waterdrop US 5 star review on 14th September 2021

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Posted 3 years ago

“Focus is really mild tasting but very refreshing. Loved it. No after taste at all. I've tried other flavored water additives and this is by far one of the best ones. Glow is AMAZING. Love the flavor but not over powering. Again no after taste at all. I will be adding more flavors to my collection!”

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Posted 3 years ago

“Vibe is my favorite flavor so far!! Excellent product I definitely drink more water.”

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Posted 3 years ago

“Love the taste”

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Posted 3 years ago

“I love VIBE!!!!!! Flavor is one of my favorites. The beach towel came in handy used it during our weekend getaway. I'm looking forward to using the cocktail shaker.”

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Posted 3 years ago

“Love these drops. Flavors the water perfectly. Just a hint of flavor but packs a huge taste.”

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Posted 3 years ago

“In love with your microdrinks! Can't wait to try all the flavors.”

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Posted 3 years ago

“I have not received this product since I placed this order more than two weeks ago. I am not pleased that the only way to follow up the status my order is through email in which I have to wait for two days to get a reply. Nice product but poor customer service.”

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Posted 3 years ago

“I think I’ve tried all the flavors now. I’ve enjoyed them all. Some are a little more unique then others, but I don’t think you’ll be disappointed whatever you try.”

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Posted 3 years ago

“I love my latest Waterdrop items. The glass bottles are so beautiful and feel fabulous in my hand. I was leery of them being impractical and easily broken, but the have a substantial strength without being heavy.”

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Posted 3 years ago

“Love them”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,967 reviews