waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,967 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“My glass bottle was broken :(”

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Posted 3 years ago

“I like Waterdrop’s concept and that they use stevia as the sweetener. The drops aren’t too sweet or strong but each flavor has what is to me unusual undertones from the herbs or fruit used for flavorings. I would very much like to see flavors of watermelon, and a cucumber/lime or cucumber/mint for the summer as well as a cherry for year-round.”

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Posted 3 years ago

“Amazing customer service ! Love all the colors :)”

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Posted 3 years ago

“As a first time buyer, I’M HOOKED! Beautiful bottles that just alone encourage you to drink more water and the micro drinks are FUN! I rotate 3 bottles a day, there’s always a bottle filled in the fridge and I swap out all day drinking & refilling. I also refill them every night so they’re ready in the morning! I love the bottle brush too! (There should be a link to accessories when you purchase a bottle) I’ve shared the website with many of my friends and I love that they enclose free gifts with purchase. (WD: Keep developing new unique micro drink flavors!!)”

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Posted 3 years ago

“The flavors are always delicious and it really makes me want to drink more water. Since starting with water drop I’ve lost 10 pounds!”

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Posted 3 years ago

“The products are great quality and the water drops taste great. I only received half my order and have yet to get a response from the company concerning my incomplete order.”

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Posted 3 years ago

“very good taste”

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Posted 3 years ago

“I did not get beach towel and all but one box if waterdrops were missing so many waterdrops only one box had 12 I wrote a message to you through contacts on my order the shipping box was trashed and I got no response.i will give your Co a bad rating on BBB cause no one contacted me on this issue thanks for nothing, Yumiko Williams”

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Posted 3 years ago

“I am trying the other flavors but I notice that Glow had that diet taste. Too bad there could not have been a choice of Stevia or non Stevia. Don’t like the diet aftertaste.”

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Posted 3 years ago

“Great products. Great customer service.”

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Posted 3 years ago

“Love everything about the brand. The glass bottles are my absolute favorite!”

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Posted 3 years ago

“I’ve discovered a great new way to actually enjoy drinking water!”

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Posted 3 years ago

“Ive been getting waterdrop now for some time and my wife and I love it but my last order was delayed and I received a email from the company saying I needed to contact the Curierthen I finally received my order and it was all crushed and half opened”

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Posted 3 years ago

“The glass bottle is beautiful! I was pleasantly surprised at how lovely the flavors are, and have already ordered more. Thank you so much for the free bag.”

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Posted 3 years ago

“Hello! What can I say?? I'm obsessed with Waterdrop! 💧 I've been drinking it for about 2 weeks now. Let me just say.. I have NEVER consumed so much water! These magical cubes make it easy to drink water all day! I haven't invested in a WD bottle - yet! I've got so many here at home that I use. Rest assured, I will order a large stainless steel bottle one day. I love the dark yellow! 😍 The glass bottles are beautiful but I just don't trust myself with one. 😒 Thank you for offering waterdrop in the USA. I hope you will launch overseas flavors soon! 😉 You've got a forever drinker here! Celeste ☮ ❤ 🐈 PS - the box was a little crushed and open. There was also a box of Vibe missing. I emailed customer service. I'm certain it will be taken care of! 😃”

waterdrop US 5 star review on 17th September 2021

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Posted 3 years ago

“Best way to drink more water without any sugar. Just delicious fruity flavors!”

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Posted 3 years ago

“Your products are beautiful. I really like the drops, the light flavor make them perfect to enhance the water.”

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Posted 3 years ago

“Waterdrop, has changed the way I drink water. I used to drink maybe half a glass a day but with water drop I am able to drink at least 3 per day. The flavors are amazing.”

waterdrop US 5 star review on 16th September 2021

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Posted 3 years ago

“My package arrived horribly damaged and I reached out to their customer service about it. Caro replied and asked for pictures. After I sent all the pictures from every angle, I didn’t hear anything back. It’s been 11 days since the package was delivered. After purchasing so much from this company, I’m sad to say they lost a very good customer.”

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Posted 3 years ago

“This is pretty much all I drink. I love that I get vitamins and flavor without all the added sugar. And all the amazing flavors, I think its neat they have such unique combinations. I highly reccomend. These are great for on the go and work. I just throw a few in my pocket or in my bag and I've got great tasting drinks all day.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,967 reviews