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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Virginia
Verified Buyer
“Love the hydrartion without sugar. Interesting flavors.”
Helpful Report
Posted 1 year ago
Tarra
Verified Buyer
“They're so good and because of them, I drink way more water - I love it! Thank you!”
Helpful Report
Posted 1 year ago
Patricia
Verified Buyer
“The bottle dryer works great. I love the orange and the grapefruit is my favorite.”
Helpful Report
Posted 1 year ago
Laura
Verified Buyer
“I absolutely love this product! I got my husband hooked on it and it has worked to make him drink more water.”
Helpful Report
Posted 1 year ago
Rebecca
Verified Buyer
“Great product”
Helpful Report
Posted 1 year ago
Jennifer
Verified Buyer
“I've been loyal to waterdrop for a couple of years now, and that says a lot!”
Helpful Report
Posted 1 year ago
Yolanda
Verified Buyer
“Good tasting and happy there is no sugar.”
Helpful Report
Posted 1 year ago
Kraig
Verified Buyer
“I love waterdrop® I like the different products I like the sustainability and I like the ease of use”
Helpful Report
Posted 1 year ago
Dana
Verified Buyer
“Love the new flavors!”
Helpful Report
Posted 1 year ago
Gayle
Verified Buyer
“I love the tea drops”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It’s perfect!”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Love the tea flavors and the fruit flavors, cola not so much.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I love the soft colors on the thermos. I love the pop top lid as well.”
waterdrop US 5 star review on 23rd September 2024
Helpful Report
Posted 1 year ago
Kelly
Verified Buyer
“Great flavors without unnecessary ingredients, includig sugar. Convenient form factor, improves the taste of regular water and keeps my hydration game strong!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I like flavors. The Carafe size is perfect and I like color.”
Helpful Report
Posted 1 year ago
Oliver
Verified Buyer
“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”
Helpful Report
Posted 1 year ago
Samuel
Verified Buyer
“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”
Helpful Report
Posted 1 year ago
Marianne
Verified Buyer
“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”
Helpful Report
Posted 1 year ago
Maribeth
Verified Buyer
“I am loving all the flavors from WaterDrop. They are helping me to get my water intake for the day accomplished with ease!”
Helpful Report
Posted 1 year ago
waterdrop US is rated 4.7 based on 6,047 reviews
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