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waterdrop US Reviews

4.7 Rating 5,873 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,034
 Metrics Info
4.7
Based on 5,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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CAROL
Verified Buyer
“I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.”
Helpful Report
Posted 11 months ago
Elaine
Verified Buyer
“The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.”
Helpful Report
Posted 11 months ago
Katy
Verified Buyer
“I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.”
Helpful Report
Posted 11 months ago
Lauren
Verified Buyer
“Love all the flavors!!”
Helpful Report
Posted 11 months ago
Kelly
Verified Buyer
“This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.”
Helpful Report
Posted 11 months ago
Kymberly
Verified Buyer
“Excellent”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Good collection of flavored drink. Lightweight and refreshing.”
Helpful Report
Posted 11 months ago
Glenn
Verified Buyer
“Overall, excellent flavors (3-5 stars)”
Helpful Report
Posted 11 months ago
Kate
Verified Buyer
“The product is great- there was an error with my previous order that was fixed right away. Very impressed with the customer service!”
Helpful Report
Posted 11 months ago
Alyssa
Verified Buyer
“These flavor enhancers are getting better and better! I love this brand!”
Helpful Report
Posted 11 months ago
Bruce
Verified Buyer
“I like the waterdrop cubes because they do not have the any suger in them and they refreshing and bottle are nice because they hold a lot of water and the flip top lid is easy to open”
Helpful Report
Posted 11 months ago
Nicole
Verified Buyer
“Love all of their drinks and bottles!”
Helpful Report
Posted 11 months ago
Melissa
Verified Buyer
“Love them!!! Alot of flavors, some better than others but once you find the ones you love , your hooked!! My hubby was skeptical but now he loves them. We love the ice teas, lemon & orange..these actually help me drink more water..”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Love the products, helps me keep up my water intake”
Helpful Report
Posted 11 months ago
Candy
Verified Buyer
“Waterdrop is a great company. Products are quality and they work with you no matter the needs.”
Helpful Report
Posted 11 months ago
Dena
Verified Buyer
“Absolutely ❤️ all of these”
Helpful Report
Posted 11 months ago
Fernando M
Verified Reviewer
“Since I discovered waterdrop my life has changed, being able to have the opportunity to drink healthy and delicious tasting water. When I play sports it has helped me perform better and recover better after the game. The presentations and even the box where the containers come are an experience!!!”
Helpful Report
Posted 11 months ago
Dana
Verified Buyer
“I started drinking Waterdrop and have never looked back. The pods make it so easy to keep my waterbottle filled with flavor!”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Outstanding design and flavor.”
Helpful Report
Posted 11 months ago
Justin
Verified Buyer
“Love this company so much. Thanks for coming out with new stuff!”
Helpful Report
Posted 11 months ago
waterdrop US is rated 4.7 based on 5,873 reviews
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