waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,944 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The limited Summer Collection is delicious, crisp, and thrust quenching. Each flavor brings all of these sensations.”

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Posted 10 months ago

“Love the cola flavor- very similar to soda coke. I ordered a bundle of it and it has helped me drink more water. Love the glass cup as well. I redeemed my points for glass cup and blueberry flavor”

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Posted 10 months ago

“This is my go to drink. I either drink water plain or i drink water with waterdrops. And to tell the truth it's almost always with waterdrops! I love them! I have 15 different flavors at all times. From regular to tea to energy to electrolyte drops! The rewards program is awesome! I love this company!”

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Posted 11 months ago

“My go to water enhancer”

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Posted 11 months ago

“If there is an award for the simpliest yet prettiest bottle design choices, Waterdrop is the clear winner! I also love that the comapny is more closely involved with the tennis world now!”

waterdrop US 5 star review on 11th September 2024

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Posted 11 months ago

“I really love the iced tea flavors, not a big fan of raspberry or blueberry but the iced tea flavors are refreshing and delicious…all four flavors are my most re-ordered flavors!!!”

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Posted 11 months ago

“I always like trying new flavors, so had to grab the new citrus ones. They're pretty strong, so I like them in more water than usual but they're all good. I actually did not realize that Passionfruit is just Sky. It's my personal favorite anyways, so it's fine but I'm not a big fan of the name changes. It's a little confusing for existing customers but I get it from a marketing perspective. I just thought it was a new flavor, because wasn't Sky was more Pineberry. The Passionfruit name threw me off. Blueberry Iced Tea is a favorite in my household, so used my rewards for that one. :) Thank you!”

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Posted 11 months ago

“i will give waterdrop a 5/5 any chance I get!”

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Posted 11 months ago

“Delicious flavors, large variety and very convenient and easy to take with you wherever you go”

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Posted 11 months ago

“Love the lemon iced tea!”

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Posted 11 months ago

“I’ve been ordering from Waterdrop for a couple/ few years now. I love the flavors. It definitely encourages me to drink more water. I also love the quality of the products sold, and the points system that allows you to get free products.”

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Posted 11 months ago

“So far I am enjoying all the flavors and feel it is helping me drink more water!”

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Posted 11 months ago

“Great customer service. Typically replies in less than 24 hours.”

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Posted 11 months ago

“I absolutely love these new flavors. So refreshing and bold! Maybe your best yet.”

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Posted 11 months ago

“I really like the cola flavor! It gets rid of my craving for soda!”

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Posted 11 months ago

“Cola is my favorite...tastes just like the real thing.”

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Posted 11 months ago

“Great company and fantasic product.”

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Posted 11 months ago

“a pesar de que enviaron mal mi orden, el servicio al cliente pudo atenderme adecuadamente y resolver mi situación.”

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Posted 11 months ago

“Incredible flavor of microenergy ORO”

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Posted 11 months ago

“Since I discovered Waterdrop, I've been an avid customer. I drink several different flavors every day and use their app to monitor my hydration. Since I began using the app, I haven't been less than 100% hydrated, not even once. The variety of flavors are great. I've ordered a couple of their drinkware items as well and enjoy them. (The only thing I'm unhappy with is the Lucy cap. I used 11,000 rewards points to order it and it doesn't work.) Excellent product.”

Helpful Report

Posted 11 months ago

waterdrop US is rated 4.7 based on 5,944 reviews