waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,937 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love waterdrop® I like the different products I like the sustainability and I like the ease of use”

Helpful Report

Posted 10 months ago

“Love the new flavors!”

Helpful Report

Posted 10 months ago

“I love the tea drops”

Helpful Report

Posted 10 months ago

“It’s perfect!”

Helpful Report

Posted 10 months ago

“Love the tea flavors and the fruit flavors, cola not so much.”

Helpful Report

Posted 10 months ago

“I love the soft colors on the thermos. I love the pop top lid as well.”

waterdrop US 5 star review on 23rd September 2024

Helpful Report

Posted 10 months ago

“Great flavors without unnecessary ingredients, includig sugar. Convenient form factor, improves the taste of regular water and keeps my hydration game strong!”

Helpful Report

Posted 10 months ago

“I like flavors. The Carafe size is perfect and I like color.”

Helpful Report

Posted 10 months ago

“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”

Helpful Report

Posted 10 months ago

“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”

Helpful Report

Posted 10 months ago

“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”

Helpful Report

Posted 10 months ago

“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”

Helpful Report

Posted 10 months ago

“I am loving all the flavors from WaterDrop. They are helping me to get my water intake for the day accomplished with ease!”

Helpful Report

Posted 10 months ago

“I just love the flavors that are available to purchase I'm going to try the hot tea for the first time I can't wait thank you for the great quality of drinks”

Helpful Report

Posted 10 months ago

“The limited Summer Collection is delicious, crisp, and thrust quenching. Each flavor brings all of these sensations.”

Helpful Report

Posted 10 months ago

“Love the cola flavor- very similar to soda coke. I ordered a bundle of it and it has helped me drink more water. Love the glass cup as well. I redeemed my points for glass cup and blueberry flavor”

Helpful Report

Posted 10 months ago

“This is my go to drink. I either drink water plain or i drink water with waterdrops. And to tell the truth it's almost always with waterdrops! I love them! I have 15 different flavors at all times. From regular to tea to energy to electrolyte drops! The rewards program is awesome! I love this company!”

Helpful Report

Posted 10 months ago

“My go to water enhancer”

Helpful Report

Posted 10 months ago

“If there is an award for the simpliest yet prettiest bottle design choices, Waterdrop is the clear winner! I also love that the comapny is more closely involved with the tennis world now!”

waterdrop US 5 star review on 11th September 2024

Helpful Report

Posted 10 months ago

“I really love the iced tea flavors, not a big fan of raspberry or blueberry but the iced tea flavors are refreshing and delicious…all four flavors are my most re-ordered flavors!!!”

Helpful Report

Posted 10 months ago

waterdrop US is rated 4.7 based on 5,937 reviews