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waterdrop US Reviews

4.7 Rating 5,873 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,034
 Metrics Info
4.7
Based on 5,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Stacie
Verified Buyer
“I absolutely love these new flavors. So refreshing and bold! Maybe your best yet.”
Helpful Report
Posted 9 months ago
Ann
Verified Buyer
“I really like the cola flavor! It gets rid of my craving for soda!”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Cola is my favorite...tastes just like the real thing.”
Helpful Report
Posted 9 months ago
Pamela
Verified Buyer
“Great company and fantasic product.”
Helpful Report
Posted 9 months ago
Santiago
Verified Buyer
“a pesar de que enviaron mal mi orden, el servicio al cliente pudo atenderme adecuadamente y resolver mi situación.”
Helpful Report
Posted 9 months ago
ISRAEL
Verified Buyer
“Incredible flavor of microenergy ORO”
Helpful Report
Posted 9 months ago
Jessica
Verified Buyer
“Since I discovered Waterdrop, I've been an avid customer. I drink several different flavors every day and use their app to monitor my hydration. Since I began using the app, I haven't been less than 100% hydrated, not even once. The variety of flavors are great. I've ordered a couple of their drinkware items as well and enjoy them. (The only thing I'm unhappy with is the Lucy cap. I used 11,000 rewards points to order it and it doesn't work.) Excellent product.”
Helpful Report
Posted 9 months ago
Diana
Verified Buyer
“I'm in the early stages of exploring waterdrop, but so far I am enjoying the flavors.”
Helpful Report
Posted 9 months ago
Roberta
Verified Buyer
“Easy to use and delicious.”
Helpful Report
Posted 9 months ago
Kathy
Verified Buyer
“Besides coffee, Waterdrop is the only thing I drink now!”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Love all the flavors, helps me to drink more water.”
Helpful Report
Posted 9 months ago
Ellen
Verified Buyer
“Passion fruit is my favorite.”
Helpful Report
Posted 9 months ago
Janet
Verified Buyer
“I absolutely love Waterdrop! Orange and Vibe are my absolute favorite!”
Helpful Report
Posted 9 months ago
Rebecca T
Verified Buyer
“Waterdrop products are great and taste delicious! Easy to use and very tasty!”
Helpful Report
Posted 9 months ago
Gail
Verified Buyer
“I really liked this flavor. Something that I have learned, however, is that dropping it in a 16 oz bottle makes it too strong so what I do is drop it in that bottle and then pour it over ice and it melts just a little bit which is then perfect for me.”
Helpful Report
Posted 9 months ago
Beth
Verified Buyer
“Love the drink cubes. Wish they came in no plastic at all though (or plastic made from corn or other)”
Helpful Report
Posted 9 months ago
Linda
Verified Buyer
“Excellent”
Helpful Report
Posted 10 months ago
Kelly
Verified Buyer
“Love this company. Great products and fast shipping”
waterdrop US 5 star review on 18th August 2024
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“I absolutely love Waterdrop water bottles. They are so gorgeous and the best made bottles I’ve ever owned.”
waterdrop US 5 star review on 15th August 2024
Helpful Report
Posted 10 months ago
Alexis
Verified Buyer
“The new, less sweet ,flavors are great! Watermelon cucumber, sky, coconut, especially using your 34oz water bottle. When I first tried the product a few years ago flavors were overpowering, for me. Now, I tell everyone how delicious it is, and share. This has been the most humid summer, and Waterdrops are balancing my electrolights. Thanks”
Helpful Report
Posted 10 months ago
waterdrop US is rated 4.7 based on 5,873 reviews
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