waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like flavors. The Carafe size is perfect and I like color.”

Helpful Report

Posted 9 months ago

“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”

Helpful Report

Posted 9 months ago

“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”

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Posted 9 months ago

“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”

Helpful Report

Posted 9 months ago

“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”

Helpful Report

Posted 9 months ago

“I am loving all the flavors from WaterDrop. They are helping me to get my water intake for the day accomplished with ease!”

Helpful Report

Posted 9 months ago

“I just love the flavors that are available to purchase I'm going to try the hot tea for the first time I can't wait thank you for the great quality of drinks”

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Posted 9 months ago

“The limited Summer Collection is delicious, crisp, and thrust quenching. Each flavor brings all of these sensations.”

Helpful Report

Posted 9 months ago

“Love the cola flavor- very similar to soda coke. I ordered a bundle of it and it has helped me drink more water. Love the glass cup as well. I redeemed my points for glass cup and blueberry flavor”

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Posted 9 months ago

“This is my go to drink. I either drink water plain or i drink water with waterdrops. And to tell the truth it's almost always with waterdrops! I love them! I have 15 different flavors at all times. From regular to tea to energy to electrolyte drops! The rewards program is awesome! I love this company!”

Helpful Report

Posted 9 months ago

“My go to water enhancer”

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Posted 9 months ago

“If there is an award for the simpliest yet prettiest bottle design choices, Waterdrop is the clear winner! I also love that the comapny is more closely involved with the tennis world now!”

waterdrop US 5 star review on 11th September 2024

Helpful Report

Posted 9 months ago

“I really love the iced tea flavors, not a big fan of raspberry or blueberry but the iced tea flavors are refreshing and delicious…all four flavors are my most re-ordered flavors!!!”

Helpful Report

Posted 9 months ago

“I always like trying new flavors, so had to grab the new citrus ones. They're pretty strong, so I like them in more water than usual but they're all good. I actually did not realize that Passionfruit is just Sky. It's my personal favorite anyways, so it's fine but I'm not a big fan of the name changes. It's a little confusing for existing customers but I get it from a marketing perspective. I just thought it was a new flavor, because wasn't Sky was more Pineberry. The Passionfruit name threw me off. Blueberry Iced Tea is a favorite in my household, so used my rewards for that one. :) Thank you!”

Helpful Report

Posted 9 months ago

“i will give waterdrop a 5/5 any chance I get!”

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Posted 9 months ago

“Delicious flavors, large variety and very convenient and easy to take with you wherever you go”

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Posted 9 months ago

“Love the lemon iced tea!”

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Posted 9 months ago

“I’ve been ordering from Waterdrop for a couple/ few years now. I love the flavors. It definitely encourages me to drink more water. I also love the quality of the products sold, and the points system that allows you to get free products.”

Helpful Report

Posted 9 months ago

“So far I am enjoying all the flavors and feel it is helping me drink more water!”