waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the product. My favorite flavors are flair and zen.”

Helpful Report

Posted 3 years ago

“Wonderful company with great products. If I ever have an issue, customer service is always very helpful. Sometimes my packages come pretty dinged up, but it looks like the packaging was switched recently, so no more squished packages so far. Only downside I can see right now is that US customers seem to get the leftovers from Europe or don't get new flavors and products at all. It'd be nice to not be left out or told ahead of time if something is coming to the US.”

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Posted 3 years ago

“Love the bottle! Pretty. I definitely am drinking more water now!”

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Posted 3 years ago

“delicious! Really enjoying the newest flavor in Flair, but not all of them are great. Otherwise, I love the mission, I love the ingredients, and I love the fun of these bubbly little cubes.”

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Posted 3 years ago

“Love most!”

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Posted 3 years ago

“The Shiro is good”

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Posted 3 years ago

“Love the flavours and the portability! Helps me drink more water everyday!”

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Posted 3 years ago

“This Magnolia Glass collab bottle is a small work of art. Beautiful, I only use it at home of course, because I do not want anything to happen to the flower top. The new flavor Flair is great, I keep a box at work.”

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Posted 3 years ago

“Love it all! A little bummed that the lavender blush was not as purple as I thought it would be, but all is great”

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Posted 3 years ago

“Love all of my drink cubes..the bottle keeps it cold for a long time.”

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Posted 3 years ago

“Love The flavors and timely deliveries. And I would like to see the designs that are on the glass bottles put on the steel bottles. Baby bottle brush cleans under the top edge of the bottle better than the version sold.”

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Posted 3 years ago

“Love the flavor of flair my favorite! Gives me energy”

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Posted 3 years ago

“I need to avoid flavors with berry - taste can be artificial- otherwise excellent”

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Posted 3 years ago

“The ZEN is by FAR my favorite! The BOOST is TERRIBLE!!! Tastes like hairspray, ICK!! I have reordered the ZEN, LOVE, and VIBE, all of which are good.”

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Posted 3 years ago

“So good that I drink a large cup with one every day. I definitely drink more water because of them. I like almost all flavors and enjoy choosing one out of a mix of all of them as a fun surprise.”

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Posted 3 years ago

“I really love the glass bottles. They are beautiful and I love the flair flavor but to be honest boost is awful. Tastes like drinking potpourri.”

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Posted 3 years ago

“I love this, I am been drinking so much more water, and the water jars are great as well”

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Posted 3 years ago

“Flair is good - but not my #1. the magnet on the key chain is not strong enough - I've already lost two drops because it has come open during normal use of my key chain!”

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Posted 3 years ago

“I like the flavor of Flair when I mix it with Focus.”

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Posted 3 years ago

“As coasters, these serve the purpose and are alright. I do love the design.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,873 reviews