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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Unverified Reviewer
“Love the bottle! It is beautiful! And it makes me very happy to drink water out of it. 😀My favorite is the peach and ginseng, smells amazing and tastes even better! I have amped up my water Drinking tremendously since getting the water drops it. Would definitely recommend love it!”
Helpful Report
Posted 3 years ago
Christine A
Verified Buyer
“I love most of the items I have received from waterdrop!”
Helpful Report
Posted 3 years ago
Leslie
Verified Buyer
“I enjoy using a drop once or twice a week to change up my water. They are tasty and healthy. I even bought some for my daughters. The only comment / criticism I have is they are pricey. So I use them sparingly to make them last.”
Helpful Report
Posted 3 years ago
Wendy
Verified Buyer
“I love the glass bottle, it’s beautiful. It’s fun to watch the drops dissolve. I enjoyed two or three of the flavors but disliked the others. So I’ve ordered more drops in the flavors I did enjoy. I think it will get me drinking more water as promised! That’s a miracle because I really did hate drinking water.”
waterdrop US 4 star review on 12th January 2022
Helpful Report
Posted 3 years ago
June
Verified Buyer
“So far I like them the bowl is cute and huge. And the drop have a nice smell and flavor. I just wish the flavor was a little stronger in taste.”
waterdrop US 4 star review on 11th January 2022
Helpful Report
Posted 3 years ago
Tracy
Verified Buyer
“I love the beautiful bottles. They are amazing and make drinking water enjoyable! I've tried every flavor I can get my hands on, and I love the free gifts and points!”
Helpful Report
Posted 3 years ago
Annie
Verified Buyer
“Loved water drop, the tablets taste awesome! I had a slight cap leak issue, but it’s nothing too serious! This has already increased my water intake during the day!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“how much would i need to put in a gallon of water”
Helpful Report
Posted 3 years ago
Cynthia
Verified Buyer
“These are delicious! I’m out on the go a lot for work, was looking for an alternative to Spindrift, an all “real” ingredient beverage with no added “junk or sugars” that was more convenient to carry around and finally found it in your products! Super happy! Tastes better as well .”
Helpful Report
Posted 3 years ago
Natalie
Verified Buyer
“Great product! Fast shipping. Courteous customer service. I had trouble with product damage during shipping. They helped me right away!!”
Helpful Report
Posted 3 years ago
Tiara-Jade
Verified Buyer
“I really do enjoy waterdrops, definitely encourages me to drink more water. Because I hate water, looking forward to new flavors.”
Helpful Report
Posted 3 years ago
Judy
Verified Buyer
“The flavors are great, love them! The bag I was sent had the handles cut through, and it will need to be mended before it can be used. The only disappointment, and the reason for less than 5 stars!”
Helpful Report
Posted 4 years ago
Jennifer
Verified Buyer
“Love the way the drops become like mini tornados in the water - mesmerizing. Not sure I have found the flavor I really like yet, and am not sure if the plastic is recyclable or not. Hope it is.”
Helpful Report
Posted 4 years ago
Sherry
Verified Buyer
“I love all the flavors!”
Helpful Report
Posted 4 years ago
Cynthia
Verified Buyer
“I am so happy to have found this. I used to drink no water at all, and now that is all I drink (other than my coffee). I understand they are not able to offer all of the different ones here in the US, but I wish they would at least offer the bottles that they offer elsewhere.”
Helpful Report
Posted 4 years ago
Jessica
Verified Buyer
“Hi - I sent in a query on the website and messaged on instagram and nobody has gotten back to me. I have a few questions about my order if someone can please be in touch.”
Helpful Report
Posted 4 years ago
Maria
Verified Buyer
“So far, one set is for me, the other a gift. I've been using mine and just love it.”
Helpful Report
Posted 4 years ago
Janet
Verified Buyer
“Do not feel that I have the full effects but what I have used - I am pleased with the flavor.”
Helpful Report
Posted 4 years ago
Pamela
Verified Buyer
“I received most of my order. Are you sending the other Shiro later? I have been so happy 😊 with my purchase that I am gifting 🎁 these 2 orders. However, I need the other Shiro so that I can get these in the mail in time for Christmas 🎄”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Just send them to me!! I would appreciate that!! Thank You, Beverly”
Helpful Report
Posted 4 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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