waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,970 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to find a way to drink more water, and this has been the answer! From the fabulous bottles, to the many wonderful flavors…I’m hooked and happily hydrated!”

Helpful Report

Posted 4 years ago

“I love all of the Waterdrop products! I had an issue with the strap but it was promptly handled! I would strongly recommend trying it! I drink more water now more than ever!”

Helpful Report

Posted 4 years ago

“These are the most beautiful glass bottles I’ve ever seen! I just couldn’t help but collect most of them!”

Helpful Report

Posted 4 years ago

“I could live forever drinking shiro I drink at least 90 ozs of Berkey water when I drop in a shiro tablet. Beautiful blend and the stevia doesn’t bite! Also enjoy love, but shiro ruined it for love To be fair, I’m investing in all flavors to see if I love any other flavor as much as shiro”

Helpful Report

Posted 4 years ago

“Some are good will try them all again to see which flavors I really like”

Helpful Report

Posted 4 years ago

“These are amazing! They taste great, are easy to use, great for travel or a day at the beach, help you drink more water and are good for you. What’s not to love! My favorites so far are Love and Boost.”

waterdrop US 5 star review on 26th July 2021

Helpful Report

Posted 4 years ago

“I bought my 2 previous favorite flavors, Youth and Zen, plus Love, to try. Love is also delicious. I'm looking forward to trying Focus. I'm probably not going to try Shiro because I'm afraid it will have too much caffeine for me”

Helpful Report

Posted 4 years ago

“Love the design but the Porcelain Cups don't have a good quality. The color fades after a few uses”

Helpful Report

Posted 4 years ago

“Love all things Waterdrop! The flavors are delicious and the accessories are beautiful and functional.”

Helpful Report

Posted 4 years ago

“Love Waterdrop! The flavors are all very good. I don't think I could pick a favorite. Definitely a great way to drink more water! Though it also helps that I get to drink it out of a super cool Rainbow bottle! The Rainbow bottle is beautiful and I'm so glad I got it!”

Helpful Report

Posted 4 years ago

“LOVE the rainbow bottle. It is so pretty!”

Helpful Report

Posted 4 years ago

“Love this large box for storing all of my drops!”

Helpful Report

Posted 4 years ago

“I am happy to have discovered and am now sharing this amazing addiction.”

Helpful Report

Posted 4 years ago

“I love every flavor”

Helpful Report

Posted 4 years ago

“I have tried all the flavors and like all of them. The flavor is just enough to make me enjoy drinking water again. I also have purchased the glass bowl which is perfect to hold all my drops! I have the large and the regular steel bottles and love both of them!”

waterdrop US 5 star review on 25th July 2021

Helpful Report

Posted 4 years ago

“Ordering is easy and products come fast.”

Helpful Report

Posted 4 years ago

“Hello my Name is Alex and iam a Waterdrop addict! This is really a great way to increase your water intake. I was very sceptical about this, because usually all this stuff is nasty sweet and taste fake. You can always put sweet in but not take it out. Waterdrop is not sweet at all and taste straight up amazing, its all natural. I love it! I put one of those cubes in a 24oz bottle of Water, I add nothing else. Thank you Waterdrop, for giving me a healthy drink and give me a way to increase my water intake. I like all the flavors but youth is my absolut favorite so far. I highly recommend you give it a try. I hoping to see more flavors. A promoting sleep option would be great to see as well. Also more all day options would be great. I saw you have a new one (focus) guessing this is also a wake you up one. I just ordered this one and wait on its arrival (can't wait to try it) . I buy a lot waterdrops and still keep running out. From order to arrival it's about a week. So long story short... I love it, try it, It is amazing, delicious and truly increase your water intake, highly recommend!”

Helpful Report

Posted 4 years ago

“I ordered the variety pack with 6 different flavors of my choice, the flavors being: Love, Glow, Youth, Zen, Boost, and Shiro. My favorite flavors being Love (not a shock, it being Pomegranate) and Zen, my least being Boost and Youth. The capsules do a fantastic job of distributing flavor into the water, leaving the drink much more flavorful than I anticipated! These favors taste as though the creators combined herbal teas and fruit juices into each capsule - which sometimes works with some favors, but not so much with others. My biggest issue with this product is that I have constantly experienced heartburn after drinking, so, if you are sensitive to citric acid or experience heartburn regularly, this may not be the right product for you. Otherwise, I 100% recommend Love, or checking this out for yourself!”

Helpful Report

Posted 4 years ago

“Love it!!! I am a fan of flavored water- not sparkling- but I hate the plastic bottles. This is eco-friendly and delicious. Already placed my second order.”

Helpful Report

Posted 4 years ago

“I am very happy with it.”

Helpful Report

Posted 4 years ago

waterdrop US is rated 4.7 based on 5,970 reviews