Login
Start Free Trial Are you a business? Click Here

waterdrop US Reviews

4.7 Rating 5,970 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,970 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

waterdrop US 5 star review on 12th August 2025
Justin
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 24th June 2025
Anonymous
waterdrop US 5 star review on 28th May 2025
Nicole
4184
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I love this microdrinks! This company has the best customer service!
waterdrop US 5 star review on 22nd July 2021
Helpful Report
Posted 4 years ago
After a month of waiting I will finally get and be able to try shiro. My order was never sent, I got the run around for weeks. Let's hope it's worth it as I was given 500 points for my troubles and a 20% should I choose to purchase again. Honestly though after this much of a hassle to get something I was charged for a month ago do I really want to order again.
Helpful Report
Posted 4 years ago
Love my new purchases!! Stay cool, stay hydrated my friends!!
waterdrop US 5 star review on 22nd July 2021
Helpful Report
Posted 4 years ago
I have ordered it twice since I got the tester pack. I love it
Helpful Report
Posted 4 years ago
Love the Shiro microdrink flavor, unfortunately I didn't receive the limited edition bottle as it was oversold and my order was cancelled. Nevertheless, I love and will continue to order my microdrink replacements.
Helpful Report
Posted 4 years ago
Makes drinking water not a chore anymore! Youth and Glow are my favorites.
Helpful Report
Posted 4 years ago
I enjoy all the flavors.
Helpful Report
Posted 4 years ago
Absolutely loved my order, and now I can't stop ordering! Such an amazing company and products.
waterdrop US 5 star review on 21st July 2021
Helpful Report
Posted 4 years ago
I was really looking forward to getting my order. But it was cancelled due to over selling. So I have yet to try it.
Helpful Report
Posted 4 years ago
I love every single product. The bottles are beautiful and I’m on a mission to get them all. They fit perfectly in my purse on the go and I am definitely drinking more water!
Helpful Report
Posted 4 years ago
I love the convenience of waterdrop. I like the portability and packaging. So far the Youth is my favorite. The Glow is pretty good too.
Helpful Report
Posted 4 years ago
Tried the starter pack - product came with an incredibly close expiration date (less than a month). I didn't notice anything different after drinking any of the flavors. The taste is so subtle that they aren't worth the cost - put a fresh lemon/lime/cucumber in your water - cheaper and fresher tasting. Disappointing because I really had high hopes for them!
Helpful Report
Posted 4 years ago
I love it! The flavors are light and crisp, not too strong at all. They aren't overly sweet to cover up the water flavor. They enhance them!
Helpful Report
Posted 4 years ago
I live in Florida and am very sensitive to the taste of tap water even with our purifier. Waterdrop is a delicious way to help me increase my water intake and reduce my carbon footprint. Youth, Glow, and Zen are my favorite flavors so far! And the bottle is beautiful so it’s easy to remember to bring it everywhere!
Helpful Report
Posted 4 years ago
A delicious new take on drinking more water! I love this company and the quality of their products. My all-time favorites are Boost and Youth, but Shiro is a new favorite, I just couldn't resist the cherry blossom. I'm sensitive to the taste of stevia, but even I can't taste it in my drops, which I'm very impressed about. I look forward to new products from this amazing company!
Helpful Report
Posted 4 years ago
I LOVE the steel bottle (I have yellow)… it’s beautiful and works perfectly!
Helpful Report
Posted 4 years ago
I'm not a water drinker...but these have helped me become one.
Helpful Report
Posted 4 years ago
The product is working for me: I am now drinking more water. And enjoying it a lot more!
Helpful Report
Posted 4 years ago
LOVE MY BOTTLE. SO PRETTY. CHOOSING FAVORITES FLAVORS NOW. LOVE AND YOUTH ARE ON TOP SO FAR.
Helpful Report
Posted 4 years ago
Each drop adds a refreshing crisp to my water. I am definitely drinking more water.
Helpful Report
Posted 4 years ago
waterdrop US is rated 4.7 based on 5,970 reviews