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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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SAM
Verified Buyer
“Great product have been trying out the flovors and products for over a year.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Adding waterdrop microdrinks to my water makes water fun and easy to drink. I love it!!”
Helpful Report
Posted 2 years ago
Christin
Verified Buyer
“It’s nice to add a little flavor to my water. Takes care of the craving for juice or a seeet drink without the sugar.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“This company has excellent customer service. The extensive presentation box is a good point purchase. The labels do not include new flavors, but I received a timely response, and this feedback was shared. The flavors I purchased are excellent, and the free-with-points cups are great. I do wish they were a little larger.”
Helpful Report
Posted 2 years ago
Natalie
Verified Buyer
“The drinks are amazing! I hate drinking water but I will drink many glasses a day with this stuff, and I love the vitamin boost. The ceramic cups were such a nice surprise and rapidly became my favorite drinking glasses, they have a lovely aesthetic and feel”
Helpful Report
Posted 2 years ago
Joan
Verified Buyer
“Great product! Makes drinking plenty of water each day very easy.”
Helpful Report
Posted 2 years ago
Gurnam
Verified Buyer
“I never received my order, which was not Waterdrop’s fault. They were very slow in responding to me about the resolution, though.”
Helpful Report
Posted 2 years ago
Patricia
Verified Buyer
“great flavors! Just tried the microlytes and fell in love with Grapefruit. Don't know about the others yet!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Well, I hate to say all this but one great thing is that I love the product! ...IF ...it would just get here! It sucks my very first experience w/waterdrop: ordered on 4/16, now May 2, still no order! Had to reorder 2 times. Had no luck getting 15% off 1st timer order & $15. off thru friend referral nor did my friend NOT receive 1000 points for referring! Company did put pts on both our accounts after my several emails so hat was great of them. I just hope in the future they have enough inventory n fast process service to get my next order out & receive it in 3-6 days as promised! I see Walmart has only some of waterdrop flavors but a slim variety to choose from, but an option if needed. So... for a great product ☆☆☆☆☆! For rec'ing product quickly _____, no stars! For cust. sv. ☆☆, because of several back n forth emails! But....will order again! What can I say: Gotta have it!👍👍”
Helpful Report
Posted 2 years ago
Lynn
Verified Buyer
“Love these drops! I use them daily to remain hydrated. There are so many great flavor combinations to choose from. Breeze, Zen and Boost are my favorites!”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“Not as strong as other water drops, but tastey raspberry flavor. Will order again.”
Helpful Report
Posted 2 years ago
Mendy
Verified Buyer
“Love these! They are awesome and make drinking water fun!”
Helpful Report
Posted 2 years ago
Tracy
Verified Reviewer
“Waterdrop is the easiest company to deal with! Orders can be placed easily online with the super easy-to-navigate website. My order arrived quickly, safely, and complete. I couldn't be happier with my water bottle and drops.”
Helpful Report
Posted 2 years ago
Tracy
Verified Buyer
“I absolutely love these carafes because I know how much water I drink. I get lots of compliments on zoom meetings about them. They and the glasses are more professional than water bottles.”
Helpful Report
Posted 2 years ago
Carolina
Verified Buyer
“Isabella was great !! She has an excellent customer service !! 10 stars !”
Helpful Report
Posted 2 years ago
Leah
Verified Buyer
“I have yet to receive my order. Ordered at least a month ago and still waiting”
Helpful Report
Posted 2 years ago
Jill
Verified Buyer
“Love. Love!!!”
Helpful Report
Posted 2 years ago
Onella
Verified Buyer
“Love both flavors.”
Helpful Report
Posted 2 years ago
Vanessa
Verified Buyer
“Very pretty bottle, love the double walled so it stays cold!”
waterdrop US 5 star review on 27th April 2023
Helpful Report
Posted 2 years ago
Nadia
Verified Buyer
“Waterdrop creates great products that make you want to drink more water. They have definitely helped me stick with my goal for staying hydrated.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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