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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Kendra
Verified Buyer
“I have been a customer for several years. I have not had any issues at all. Good company.”
Helpful Report
Posted 2 years ago
Morgan
Verified Buyer
“Had a weird order issue on the twin pack where I got a different flavor that I selected. Most likely a technical error in the website? Either Way, all the flavors are great, even the one I didn't ask for so I decided to keep it all.”
Helpful Report
Posted 2 years ago
Nancy
Verified Buyer
“Too large for cup holder in car - very disappointing”
Helpful Report
Posted 2 years ago
Rebekah
Verified Buyer
“I love this place so much. I used to hate drinking water, and now I live it.”
Helpful Report
Posted 2 years ago
Tiffeny
Verified Buyer
“Beautiful bottle!! And the flavors are very good as well!”
waterdrop US 5 star review on 22nd May 2023
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“Absolutely my favorite”
Helpful Report
Posted 2 years ago
TRACEY
Verified Buyer
“I love everything that I have received from Waterdrop! The bottle is beautiful. The flavors are great. Haven't found one yet that wasn't yummy. So happy to have found this company. I now dri k more water and have been steadily losing weight having more energy with staying hydrated easier. Drinking water is now a pleasure instead of a chore. And my Lucy cap fits this bottle too.”
waterdrop US 5 star review on 18th May 2023
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“It’s become a habit to fill my tall container with water and drop 1 pod in it. I feel better now because I’m more hydrated and I feel more energy. The flavors are just enough and not overwhelming. I like boost the best, but drink them all for variety. I’m a happy customer!”
Helpful Report
Posted 2 years ago
Beth
Verified Buyer
“SKY flavor is delicious and refreshing!! It's now my favorite!!”
Helpful Report
Posted 2 years ago
Jelena
Verified Buyer
“Beautiful bottles. Only downside is that they are dripping, so you have to carry them carefully.”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“The only water beverage company that gets it right! They are responsible and eco-friendly with a great product and great rewards. If you're buying any other water flavorings that isn't waterdrop stop and try them. Mind blown and life changing.”
Helpful Report
Posted 2 years ago
AnnaMarie
Verified Buyer
“Very happy with my purchases and experience!! While in NYC I found the kiosk for waterdrop in the WTC Oculus building, and was able to share this lovely product with my family! The young lady helping us was spectacular, and very knowledgeable and helpful. We tried new drop flavors, and was able to get some if not seen before—loved it!! Thank you!!!”
Helpful Report
Posted 2 years ago
Jonathan
Verified Buyer
“I love this brand and its philosophy of taking care of ourselves with the only basic thing: WATER !!!…”
Helpful Report
Posted 2 years ago
Gabriela
Verified Buyer
“I love them!!!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great flavors and the price is great.”
Helpful Report
Posted 2 years ago
Bonita
Verified Buyer
“Live the size of the Frosted Glass bottle & the cloth holder. Easy to hold w/my arthritic hands!”
Helpful Report
Posted 2 years ago
C
Verified Buyer
“Love my new cups. And of course every flavor is yum!”
Helpful Report
Posted 2 years ago
Dawnette
Verified Buyer
“Love it 😀”
Helpful Report
Posted 2 years ago
Roxee
Verified Buyer
“Love this water !”
Helpful Report
Posted 2 years ago
Peggy
Verified Buyer
“Amazing water bottle. I love everything about it! Thank you 🙏🏼”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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