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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Abigail
Verified Buyer
“So satisfied as always! Love the flavor variety - Boost is still my favorite!”
Helpful Report
Posted 2 years ago
Charles
Verified Buyer
“The water drop fluid is fine but after a few weeks the top of the water drop bottle I bought from you guys leaks already.”
Helpful Report
Posted 2 years ago
Enid
Verified Buyer
“I love it so much I order more every 3 months.”
waterdrop US 5 star review on 30th May 2023
Helpful Report
Posted 2 years ago
Lisa
Verified Buyer
“My girls love their new water bottles. Lots of compliments from their school friends. My teen loves the flavors almost as much as I do.”
waterdrop US 5 star review on 30th May 2023
Helpful Report
Posted 2 years ago
Elizabeth
Verified Buyer
“Breeze seems to be my favorite flavor at the moment. The carafes are the perfect size for my filtered water to keep cold in the fridge.”
Helpful Report
Posted 2 years ago
Bill
Verified Buyer
“It was sent to New Jersey…haven’t seen it just like Waterdrop will not be seeing me.”
Helpful Report
Posted 2 years ago
Courtney
Verified Buyer
“The flavors are delicious and the water bottle is great quality. I LOVE the breeze and blueberry flavor.”
Helpful Report
Posted 2 years ago
Shelley
Verified Buyer
“Love the glass container. The flavors are great. I just wish you would sell at more retailers. I’d love to pick up and not have to wait for my product. Plus on my first shipment it was delayed as well. Really like the product tho ~ I was 6 days but that was not an option”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great company! Top quality products and customer care.”
Helpful Report
Posted 2 years ago
Milli
Verified Buyer
“I love the flavors, so refreshing! The microteas are so delicious, too! I have been a fan since I discovered them about two years ago. They definitely help me drink more water. Thank you, Waterdrop!”
Helpful Report
Posted 2 years ago
Sharon
Verified Buyer
“Wonderful flavor, easy-to-use, and doesn't get boring.”
Helpful Report
Posted 2 years ago
Leona
Verified Buyer
“Love my bottles, one for work. The rest stay home. I love all the flavors. Shipping is fast and customer service is outstanding”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“Love, love, love waterdrop and their products! Probably too much, by how many water bottles I own now. I had a problem with an order once (they sent they wrong color bottle) and when I reached out to the company, they were so prompt and so helpful and accommodating in their response -- one of the most positive interactions I've ever had with a company. Awesome products, and awesome people behind the products too.”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“Very easy to use and so convenient. I love the look it is so pretty.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“Love Waterdrop. Flavors are good and the bottles are beautiful.”
Helpful Report
Posted 2 years ago
Lisa
Verified Buyer
“These 'drops' give just enough flavor without being overpowering. Love the fact they are sugar/sweetener free! Helps me drink so much more water than I normally would.”
Helpful Report
Posted 2 years ago
Amy
Verified Buyer
“Very refreshing and the bottles are a good quality”
Helpful Report
Posted 2 years ago
Erin
Verified Buyer
“Love my drops! And the free gifts are awesome.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The drinks are tasty and refreshing. They’ve definitely helped me to drink more water.”
Helpful Report
Posted 2 years ago
ANUSHA
Verified Buyer
“Very good bottle”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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