waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,967 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Thanks to Waterdrop, I actually drink water. I feel hydrated and energetic. Plus it's a pleasure not a chore to drink water now. The light, not too sweet, refreshen flavors and the slight effervescence make me look forward to my next water break. I also enjoy the attractive packaging and soft orange color of my Waterdrop water bottle.”

waterdrop US 5 star review on 5th September 2021

Helpful Report

Posted 3 years ago

“When I first bought this, I thought it was one of the stupidest purchases I've ever made, especially including the price. When I got it, I was super hesitant about it. But over time, you find your flavors and it really does help you to drink more. I use this in conjunction with an app that reminds me to drink water - because I'm horrible at hydrating when I'm busy at work. The flavors make for a little treat too. My favorites are Shiro, Vibe, Focus and Zen. I think the only thing I would want is a bigger bottle. Haha I don't have much time to go refill it during work. But it's really good quality and I love the color. And yeah, I can get a bigger bottle from amazon or something... but waterdrop's bottles are way better quality. AS AN ASIDE, I drop stuff a lot, so I got the matte bottle. Best decision I've ever made. Or else it would have been shattered 3 times over by now.”

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Posted 3 years ago

“I love the drops & the bottle is beautiful.”

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Posted 3 years ago

“The glass bottle with the sleeve is the perfect size to fit in my bag or car. It goes with me EVERYWHERE and the sample set was the perfect starter for my new water obsession! Now I drink way more water every day!”

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Posted 3 years ago

“Love it. Ordered another one for a family member.”

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Posted 3 years ago

“I received my 2nd order but it is more difficult to open waterdrop container. I had to use scissor. When I went back to leftover from 1st order, it was easy”

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Posted 3 years ago

“Very good and has so helped my water consumption! I use 2 drops and my favorite is Focus !!”

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Posted 3 years ago

“I love all of the products. I find that the Focus and Shiro are 2 of my most loved. The cherry blossom of Shiro and a nice kick of caffeine and the lime in focus is so tasty. The company is amazing and all of the products are high quality. The free gifts are high quality as well. I have the tote bag and it is pretty durable and pretty. I was even able to get my picky husband hooked on these products. He loves them just as much as I do.”

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Posted 3 years ago

“I am very happy with my purchase. Shipping is extremely fast and my items arrived in perfect condition. I made my second and third order within days of receiving my initial order. I am officially a waterdrop customer.”

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Posted 3 years ago

“I can't believe how much more water I am drinking... So excited to try new flavors!! Totally love drinking out of glass!”

waterdrop US 5 star review on 4th September 2021

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Posted 3 years ago

“Very tasty and helps me drink more water.”

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Posted 3 years ago

“I love the flavors, light and refreshing and you can’t taste the stevia. I love the glass bottles. Even though I just broke one, I’ve already placed an order to replace.”

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Posted 3 years ago

“Great quality products!”

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Posted 3 years ago

“Waterdrop is the first product that I can drink without any sense of artificial/chemical aftertaste. Each flavor is truly refreshing and satisfying; staying hydrated has never been easier.”

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Posted 3 years ago

“This product has helped me drink more water as they advertise. The flavors are not over whelming and tasty.”

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Posted 3 years ago

“Great customer service! Sent item that was missing from an order and added an unexpected item.”

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Posted 3 years ago

“A little pricey, but most flavors are good and the products are sturdy. There is either a design flaw or a defect with the cap on my bottle (the metal comes detached from the plastic part that threads onto the bottle so it’s hard to tell if it is closed).”

Helpful Report

Posted 3 years ago

“I was very disappointed in Vibe. I found it to be nearly flavorless with no mint at all. Boost and Youth are my favorites. I won't order Vibe again. I absolutely do drink more water when I add waterdrop to it and will keep using the product. But, seriously, what is up with Vibe?”

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Posted 3 years ago

“Delicious and makes drinking water so much more inviting!”

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Posted 3 years ago

“Love Love Love!!! So happy I found you guys and my Mom loves her water bottle.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,967 reviews