waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,967 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Delicious way to drink more water. Much more convenient than having to buy fruit and cut it up to fit in an infuser bottle every morning. Plus you get a unique flavor not easily gotten with just fruit.”

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Posted 3 years ago

“Love Waterdrop! The flavors are delicious and refreshing, and they have definitely helped me drink more water.”

waterdrop US 5 star review on 2nd September 2021

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Posted 3 years ago

“My new favorite flavor! Much more fruity than I expected, almost peachy. I enjoy it any time of day- working at my computer or in my garden.”

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Posted 3 years ago

“I love water drop! Would 10/10 recommend!! I drink twice as much water and iv been telling all my friends!”

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Posted 3 years ago

“I've always hated water. People say it has no taste, but I disagree. it certainly does and the taste has never been good no matter whether it was bottled or tap. Now though I am drinking three to four liters of water a week cause Waterdrops makes it taste amazing! I choose to carbonate my water so I get a fruity fizzy treat every time!”

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Posted 3 years ago

“Fun flavors and super easy to carry and use on the go or at home. :)”

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Posted 3 years ago

“I had the pleasure to try all 3 flavors..absolutely delicious 😋”

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Posted 3 years ago

“I can't really give this order anything but a 1 because I've tried for over a week now to get a missing second bottle set and I swear I'm being ignored. Never had this issue before with getting replies and I've never had anything missing till this order.”

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Posted 3 years ago

“This is the most beautiful bottle ever! I’m buying more for Christmas presents!! And the vibe drop is refreshing too!!”

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Posted 3 years ago

“Love Focus and Vibe, but YOuth is still my absolute favorite.”

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Posted 3 years ago

“Absolutely love the new flavor Vibe, it’s an instant favorite! Getting this beautiful beach towel and tote was the cherry on top!!”

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Posted 3 years ago

“Excellent customer service! My lid was a little wonky. I reached out to customer service asking if it was something I was doing wrong (yes, I have my days). Caro responded wonderfully and I received a swift resolution.”

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Posted 3 years ago

“Water drop is a great company. Love all my products so far & absolutely love that I am drinking more water!”

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Posted 3 years ago

“I never received my order, it was sent to the wrong address. I have emailed the company and have gotten no response”

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Posted 3 years ago

“Love the bottle and cover, not in love with the vibe flavor, it’s good. But definitely not my favorite.”

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Posted 3 years ago

“So beautiful!”

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Posted 3 years ago

“Lousy taste”

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Posted 3 years ago

“I am so glad I found waterdrop on Facebook and decided to give it a try. From the drops to the water bottles and other accessories - everything is absolutely amazing. Best decision ever!”

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Posted 4 years ago

“The waterdrops are amazing and refreshing adding that incredible taste for every sip!!!!💜💜”

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Posted 4 years ago

“Already enjoying the pre-existing flavors “Youth” with subtle peach and ginger flavors as well as “Shiro” including hints of cherry blossom and an added caffeine boost (which doesn’t make me jittery like coffee). The new “Vibe” is INCREDIBLE and so delicious I really hope it isn’t only for a limited time. The amount of water I’m drinking now is double prior to discovering Waterdrop. I’m so pleased with the results, keep up the hard work!!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 5,967 reviews