waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,967 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Very innovative and the products they offer are of excellent quality.”

waterdrop US 5 star review on 8th September 2021

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Posted 3 years ago

“So far have loved everything that I have purchased from the company and unfortunately had to utilize their excellent customer service department for items broken during shipping. The representative gave me a choice to reship ( which I chose the first time) or a store credit( points) to repurchase the item on a later order which I chose the second time. Also this has helped me start increasing my water consumption. I also gifted a bottle and sampler pack to a friend on her 50th and she LOVED it!!”

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Posted 3 years ago

“As always, Waterdrop does NOT disappoint. The drops are all super delicious and my small bowl is SO CUTE!!”

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Posted 3 years ago

“I love the convenience of the little tablet! It's so easy to carry in my purse and just pop it in the water bottle when I want some flavor.”

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Posted 3 years ago

“I love waterdrop! These little cubes have me excited to be drinking water (and that my friends is a miracle on its own!) Add in the quick shipping and generous rewards program and Waterdrop has a customer for life in me”

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Posted 3 years ago

“Love the flavors. Drinking a lot more water now.”

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Posted 3 years ago

“Dissolves fast & refreshing flavors! Haven't tasted one I don't like yet.”

waterdrop US 5 star review on 7th September 2021

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Posted 3 years ago

“I’m obsessed with water drop”

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Posted 3 years ago

“Love the Youth and Vibe, will give Zen to a friend cuz don’t like, ordered by mistake had wanted extra youth”

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Posted 3 years ago

“Love my water bottle and flavors but shipping is rather slow. Please keep Vibe on as a permanent flavor!”

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Posted 3 years ago

“Love the Waterdrop Vibe towel and Beach bag. Great quality and beautiful! My favorite flavor is Youth.”

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Posted 3 years ago

“I love it! I have received so many compliments on the bottle from friends and coworkers already. It is super convenient and I love that I don’t have to buy a bottle of water and then recycle (trash it if at work). The drops are pretty tasty too! Youth is probably my favorite. But they are all good. I regret not getting the large bottle to start as I usually drink at least a large smart water sized bottle in a day… go big or go home! Lol I definitely feel like my water intake has increased since getting my first and now second order”

waterdrop US 5 star review on 6th September 2021

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Posted 3 years ago

“Love the new flavor Vibe”

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Posted 3 years ago

“I live The drinks!!!”

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Posted 3 years ago

“I love Waterdrops. Most flavors are great. I don’t like sweet drinks and I don’t like fizzy drinks. Its difficult to find something I like to drink regularly. Waterdrops, with the variety of flavors, has filled that void for me.”

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Posted 3 years ago

“Waited a long time for this bottle to be in stock and it was worth the wait! Love it.”

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Posted 3 years ago

“Love these little drops. Packaging is so cute and convenient to carry with you everywhere. Great product!”

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Posted 3 years ago

“I love my waterdrop products! Love is turning out to be my favorite so far! My only complaint - if you can call it a complaint - are the number of sold-out products. It's a good thing that people love the products - but a bummer for those of us that want to purchase more! I am also looking forward to the tea that is available overseas - super excited for when the European products will be available to us in the US.”

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Posted 3 years ago

“The glass bottle is lovely and well made. I love the soft holder that matches it. Have to try more flavors.”

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Posted 3 years ago

“Love waterdrop I’m up to 2 bottles of water a day now before I was lucky to drunk one a day. The bag is beautiful and so useful.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,967 reviews