waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This company will take your money never give you the product. I've tried getting in contact but they only have a message center email that never returns emails. They have no phone # for you to actually call and speak to an agent.”

Helpful Report

Posted 4 years ago

“The best investment I have ever made. So far I've only tried love but I hope I like the others”

Helpful Report

Posted 4 years ago

“My glass bottle was broken :(”

Helpful Report

Posted 4 years ago

“I like Waterdrop’s concept and that they use stevia as the sweetener. The drops aren’t too sweet or strong but each flavor has what is to me unusual undertones from the herbs or fruit used for flavorings. I would very much like to see flavors of watermelon, and a cucumber/lime or cucumber/mint for the summer as well as a cherry for year-round.”

Helpful Report

Posted 4 years ago

“Amazing customer service ! Love all the colors :)”

Helpful Report

Posted 4 years ago

“As a first time buyer, I’M HOOKED! Beautiful bottles that just alone encourage you to drink more water and the micro drinks are FUN! I rotate 3 bottles a day, there’s always a bottle filled in the fridge and I swap out all day drinking & refilling. I also refill them every night so they’re ready in the morning! I love the bottle brush too! (There should be a link to accessories when you purchase a bottle) I’ve shared the website with many of my friends and I love that they enclose free gifts with purchase. (WD: Keep developing new unique micro drink flavors!!)”

Helpful Report

Posted 4 years ago

“The flavors are always delicious and it really makes me want to drink more water. Since starting with water drop I’ve lost 10 pounds!”

Helpful Report

Posted 4 years ago

“The products are great quality and the water drops taste great. I only received half my order and have yet to get a response from the company concerning my incomplete order.”

Helpful Report

Posted 4 years ago

“very good taste”

Helpful Report

Posted 4 years ago

“I did not get beach towel and all but one box if waterdrops were missing so many waterdrops only one box had 12 I wrote a message to you through contacts on my order the shipping box was trashed and I got no response.i will give your Co a bad rating on BBB cause no one contacted me on this issue thanks for nothing, Yumiko Williams”

Helpful Report

Posted 4 years ago

“I am trying the other flavors but I notice that Glow had that diet taste. Too bad there could not have been a choice of Stevia or non Stevia. Don’t like the diet aftertaste.”

Helpful Report

Posted 4 years ago

“Great products. Great customer service.”

Helpful Report

Posted 4 years ago

“Love everything about the brand. The glass bottles are my absolute favorite!”

Helpful Report

Posted 4 years ago

“I’ve discovered a great new way to actually enjoy drinking water!”

Helpful Report

Posted 4 years ago

“Ive been getting waterdrop now for some time and my wife and I love it but my last order was delayed and I received a email from the company saying I needed to contact the Curierthen I finally received my order and it was all crushed and half opened”

Helpful Report

Posted 4 years ago

“The glass bottle is beautiful! I was pleasantly surprised at how lovely the flavors are, and have already ordered more. Thank you so much for the free bag.”

Helpful Report

Posted 4 years ago

“Hello! What can I say?? I'm obsessed with Waterdrop! 💧 I've been drinking it for about 2 weeks now. Let me just say.. I have NEVER consumed so much water! These magical cubes make it easy to drink water all day! I haven't invested in a WD bottle - yet! I've got so many here at home that I use. Rest assured, I will order a large stainless steel bottle one day. I love the dark yellow! 😍 The glass bottles are beautiful but I just don't trust myself with one. 😒 Thank you for offering waterdrop in the USA. I hope you will launch overseas flavors soon! 😉 You've got a forever drinker here! Celeste ☮ ❤ 🐈 PS - the box was a little crushed and open. There was also a box of Vibe missing. I emailed customer service. I'm certain it will be taken care of! 😃”

waterdrop US 5 star review on 17th September 2021

Helpful Report

Posted 4 years ago

“Best way to drink more water without any sugar. Just delicious fruity flavors!”

Helpful Report

Posted 4 years ago

“Your products are beautiful. I really like the drops, the light flavor make them perfect to enhance the water.”

Helpful Report

Posted 4 years ago

“Waterdrop, has changed the way I drink water. I used to drink maybe half a glass a day but with water drop I am able to drink at least 3 per day. The flavors are amazing.”

waterdrop US 5 star review on 16th September 2021

Helpful Report

Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews