waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,971 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Waterdrop is helping me drink so much more water! It adds such a great taste!”

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Posted 4 years ago

“Love these water drops flavors. It actually really makes me drink more water!”

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Posted 4 years ago

“Water drop is the perfect amount of flavor for my water! I like all of the flavors, but especially youth!”

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Posted 4 years ago

“So glad I found Waterdrop!! Love the flavors and beautiful bottles! The stainless steel keeps it cold sooo long! Might need to add another color to my collection!”

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Posted 4 years ago

“I love that there are a few flavors to choose from and bottles to match”

waterdrop US 5 star review on 3rd June 2021

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Posted 4 years ago

“The products I have used from Waterdrop are very good quality. The glass bottles are my favorite they are sturdy and so comfortable in my hand. The beauty of the bottle actually helps me to drink more water because I want to keep it with me all the time, therefore I keep it full and carry it everywhere so that I can drink water often.”

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Posted 4 years ago

“Love is amazing!!! I have already finished an entire box! And it also tastes great when mixed with Boost!!!!”

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Posted 4 years ago

“I adore all the flavors but love is just perfect! Thanks to waterdrop I am living my best hydrated life!”

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Posted 4 years ago

“The flavors are great. I'm very sensitive to fake sugars (they trip my vertigo in addition to tasting bad), and I don't taste anything fake in these, and I've never had an issue with my vertigo when I drink these. They break up the monotony of daily water, and they're fantastic on hot days. I've also added them to green tea, and love zen warm.”

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Posted 4 years ago

“The carafe is beautiful and I love Love!!!”

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Posted 4 years ago

“This was my third order. It really helps me get in my daily water intake with some yummy flavors. This order I got the LOVE flavor and I really like it too.”

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Posted 4 years ago

“Great water bottles. Good flavors. Youth is my favorite. Customer service is not great with this company. They refuse to honor their own coupons and are unable to handle simple price adjustments.”

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Posted 4 years ago

“Love waterdrop!!! The flavors are amazing! I can't decide which is my favorite because they are all good in their own unique way!!! Thank you waterdrop for all the great flavors and accessories!!!”

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Posted 4 years ago

“Waterdrop has made it so much more delicious to get my water intake up! I am drinking more water than ever before & it's all thanks to tasty, healthy drops & beautiful accessories!”

waterdrop US 5 star review on 2nd June 2021

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Posted 4 years ago

“I made my first big purchase with the company when I bought the glass water bottle with the four pack of water drops. My package was received very damaged and missing two of the flavors. The new love and my favorite glow. I sent in the pictures of my package and advised I was missing two, they sent me the two I was missing right away. It was a wonderful customer service experience.”

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Posted 4 years ago

“The Relax gift set is absolutely beautiful!! The packaging is incredible and I am so happy I found Waterdrop. The flavors are amazing!!!”

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Posted 4 years ago

“I found Waterdrop through Facebook and I'm so glad that I did. They have such a cute collection of glass and steel bottles, carafes, drinking glasses, straws and more to buy. Plus, their drops taste divine. I've tried all of them and haven't had a single one that I don't like. They have an awesome rewards system that is easy to use and their shipping is very fast. I got a trial pack and a regular order in less than a week. I will continue to make future purchases that contribute to helping me drink more and tastier water.”

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Posted 4 years ago

“Love that this company is conscientious about the environment as well as its customers. Great products and excellent customer service!”

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Posted 4 years ago

“I WAS terrible at drinking my daily requirement. Waterdrop has made it so very easy to do so AND more. I have purchased this for my two besties, my mom and even taken a home-made sampler pack to my chiropractor's office.”

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Posted 4 years ago

“There is no way to ever have enough waterdrops! I don’t know what’s better, the pretty bottles or the drops themselves!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 5,971 reviews