waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th August 2026

4196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am probably not a unique story of not drinking enough water and trying to cut carbonated beverages. However, after now using Waterdrop daily since January and using the Waterdrop app to record my consumption - I realized I was not drinking a fraction of the water I was supposed to. Waterdrop has wonderful flavors and the company itself seems very responsive to the customers on the Facebook page. For being an Austrian company I am very appreciative of the fast delivery times and excellent packaging. I have not only increased my water consumption but also do not crave the diet soda or seltzers I would 'treat' myself. I always keep a variety of flavors of the drops - to keep things interesting. And don't get me started on the bottles - such fun designs! Lastly, I appreciate the customer loyalty of having the point system to be able to purchase some items as well.”

waterdrop US 5 star review on 26th June 2023

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Posted 3 years ago

“Great products, great company, excellent customer service”

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Posted 3 years ago

“Waterdrops are wonderful! I am now drinking more water. The flavors are great! I have them all in a bowl and just grab one. Each one is a treat”

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Posted 3 years ago

“I ordered 2 lids and only got one.”

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Posted 3 years ago

“Really enjoy the two flavors that I ordered.”

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Posted 3 years ago

“New flavors for me . I love the sky. Light and refreshing”

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Posted 3 years ago

“Outstanding. The pride bottle is gorgeous!!!!”

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Posted 3 years ago

“I LOVE my waterdrop purchase! I can't choose a favorite flavor ... yet. It certainly makes getting my water in each day super easy. The products are so pretty and functional.”

waterdrop US 5 star review on 23rd June 2023

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Posted 3 years ago

“I love my waterdrop bottle and drops! I love all the flavors- I have the tea drops, the energy drops, and the regular microdrinks drops. Love them all! I also love that the water bottle came with a sleeve so it doesn't sweat everywhere from condensation.”

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Posted 3 years ago

“Love it so much.”

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Posted 3 years ago

“I enjoy Waterdrop because it has no artificial sweetener and tastes great.”

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Posted 3 years ago

“I love it the cubes are a really good price and I buy them occasionally when I'm out of a certain one this one is my most favorite I love a good lemon flavor and it's so easy and I take my bottle to work and it works.”

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Posted 3 years ago

“I’ve enjoyed it so far. The bottle is nice and keeps things cold. I bought extra Pride boxes and I have enjoyed trying the other flavors. I don’t particularly like the peach ginseng, but it’s not bad. I just prefer the other flavors.”

waterdrop US 5 star review on 22nd June 2023

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Posted 3 years ago

“A bit expensive, but good customer service and products.”

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Posted 3 years ago

“I like that the microdrinks are small enough to put in your pocket or purse and you don't have to worry about them ripping open like the packets. I also get compliments on my bottles all the time.”

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Posted 3 years ago

“So happy with the flavors”

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Posted 3 years ago

“I love this company. Beautiful water bottles. Great quality and really generous rewards program.”

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Posted 3 years ago

“Love the flavors and the sale”

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Posted 3 years ago

“I love the flavors”

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Posted 3 years ago

“Love Warerdrop. Very fast processing.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 6,049 reviews