waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I tasted the boost in the flavor pac with my first purchase. It is a great flavor, so I purchased it once again! I’m”

Helpful Report

Posted 2 years ago

“I have 2 glass bottles, a 20oz & a 34oz. They are gorgeous to look at but they are impossible to clean properly. Some of the drink tablets leave a colored residue on the inside of the bottle that is nearly impossible to get oft due to the bottle shape. I've emailed the company and was suggested to use rice or coarse salt inside the bottle to scrub it, doesn't work. The other suggestion was for me to buy their bottle brush. Clever marketing ploy by the company. The caps are impossible to get properly clean as well, I was using my 34 oz bottle daily and a good rinse before bed was good for it until I used one of the residue causing tablets. The inside of my bottle is stained orange now. I left my lid and bottle on my counter, open while I was away for the weekend, and now there's black stuff growing at the bottom of the bottle and I can't get it off, also its on the inside of the lid where you cannot get any kind of cloth or sponge to clean it off. The "insulation sleeve" is a joke, it doesn't keep the water any colder for any longer than not using it. Tossing these bottles and I'm going to go back to my Owala Freesip. I will say that I do like the flavor tablets, so that's a plus. The photos I've included arr of the black stuff growing in the lid and inside the bottom of my bottle and of the staining on the inside of my bottle.”

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Posted 2 years ago

“Thanks to waterdrop, I stay hydrated. I love waterdrop!”

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Posted 2 years ago

“Such an amazing product! All the flavors are so tasty and it makes me drink way more water.”

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Posted 2 years ago

“Waterdrop is an excellent company with great customer service. The products I've purchased from them have been top-notch, especially the steel bottles.”

waterdrop US 5 star review on 30th June 2023

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Posted 2 years ago

“Love both flavors Love and Youth. My struggling to peel off the tape from a tiny cube and wished to increase 15-20 cubes per container as I drink 16 oz of water with two cubes twice a day daily. Also wish to send customers farther date expirations instead of a few months. I received my orders on March 2023 and the box showed the date expiration on May 2023.”

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Posted 2 years ago

“LOVE Waterdrop. I’ve always had trouble with drinking enough water everyday. I’ve tried the powders, and found them to be to sweet. Some have artificial sweetener. I found waterdrop and it’s a game changer. I drink about 4 20oz bottles of water a day. Easily!”

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Posted 2 years ago

“Most things related to the product are fine. A couple of items of note. If I don't drink a mixture for a while after making it, I sense the flavor dissipates and not as good, even though it's OK. The water bottle I purchased discolored on the inside at the surface of the mix after making the grapefruit electrolyte. Not that it really matters, but just noticed it. But the bottle works well for this type of hydration.”

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Posted 2 years ago

“These are all of my favorite flavors. I take advantage when any of them are on the 3+1 deal. Helps me meet my hydration needs and I'm spending about the same as I would be on my other products.”

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Posted 2 years ago

“Absolutely love waterdrop.”

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Posted 2 years ago

“I was hesitant to get this package purely because I hate fingerprints on water bottles. I am happy to report no fingerprints! This is my new favorite water bottle!! I love the new wider opening, I can now put ice cubes in easily. I also love the sampler pack - there needs to be more of these. Lots of times I am unsure if I am going to like a specific flavor and this is perfect, I just get a small sample taste before I commit to the larger options. Love everything about this package! Celebrate!!”

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Posted 2 years ago

“This is my first time trying Waterdrop and I'm absolutely in love!. I got Flair, Sky, Youth, and Breeze. Sky is my favorite amd Breeze is my least favorite, but it's still refreshing. I'm happy to have found a yummy alternative to sugary sodas. Can't wait to try my new flavors on their way soon.”

waterdrop US 5 star review on 28th June 2023

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Posted 2 years ago

“I have been using the waterdrop drops for about a year and like them a lot. They help me hydrate more and the water log on the app is fun and helps too.”

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Posted 2 years ago

“I’m loving my waterdrop products! I’m able to drink so much more water. Knowing that it contains vitamins and other benefits is another bonus. I’ve loved every flavor I have tried and recently ordered more as a gift.”

waterdrop US 5 star review on 27th June 2023

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Posted 2 years ago

“I love the flavors, keeps me drinking so much more water! Their cups are so beautiful, we haven't gotten any that we don't love.”

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Posted 2 years ago

“I am very satisfied with everything in my order! Waterdrop is the BEST!! I’ve given sooooo many gifts to friends and family!!”

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Posted 2 years ago

“I am very disappointed as I still have not received nthe order - consequently running low on my waterdrop refills. Thank you for your consideration in rectifying this situation. Sincerely Mary Gruszewski ggruszewski@aol.com”

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Posted 2 years ago

“I've had this flavor before and loved it. Makes water tastes so much better.”

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Posted 2 years ago

“I love this company. Though, I do wish that they make all of their products available in the US. There are 3 microdrink flavors that are only available in the UK & EU that I want to try.”

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Posted 2 years ago

“Great on everything and my family loved them. Will order more and have recommended to many ! Plus I feel better”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 6,049 reviews