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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,533
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Thanks to waterdrop, I stay hydrated. I love waterdrop!”
Helpful Report
Posted 2 years ago
Susie
Verified Buyer
“Such an amazing product! All the flavors are so tasty and it makes me drink way more water.”
Helpful Report
Posted 2 years ago
Janell
Verified Buyer
“Waterdrop is an excellent company with great customer service. The products I've purchased from them have been top-notch, especially the steel bottles.”
waterdrop US 5 star review on 30th June 2023
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Love both flavors Love and Youth. My struggling to peel off the tape from a tiny cube and wished to increase 15-20 cubes per container as I drink 16 oz of water with two cubes twice a day daily. Also wish to send customers farther date expirations instead of a few months. I received my orders on March 2023 and the box showed the date expiration on May 2023.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“LOVE Waterdrop. I’ve always had trouble with drinking enough water everyday. I’ve tried the powders, and found them to be to sweet. Some have artificial sweetener. I found waterdrop and it’s a game changer. I drink about 4 20oz bottles of water a day. Easily!”
Helpful Report
Posted 2 years ago
Ron
Verified Buyer
“Most things related to the product are fine. A couple of items of note. If I don't drink a mixture for a while after making it, I sense the flavor dissipates and not as good, even though it's OK. The water bottle I purchased discolored on the inside at the surface of the mix after making the grapefruit electrolyte. Not that it really matters, but just noticed it. But the bottle works well for this type of hydration.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“These are all of my favorite flavors. I take advantage when any of them are on the 3+1 deal. Helps me meet my hydration needs and I'm spending about the same as I would be on my other products.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Absolutely love waterdrop.”
Helpful Report
Posted 2 years ago
Tamara
Verified Buyer
“I was hesitant to get this package purely because I hate fingerprints on water bottles. I am happy to report no fingerprints! This is my new favorite water bottle!! I love the new wider opening, I can now put ice cubes in easily. I also love the sampler pack - there needs to be more of these. Lots of times I am unsure if I am going to like a specific flavor and this is perfect, I just get a small sample taste before I commit to the larger options. Love everything about this package! Celebrate!!”
Helpful Report
Posted 2 years ago
Nicole
Verified Buyer
“This is my first time trying Waterdrop and I'm absolutely in love!. I got Flair, Sky, Youth, and Breeze. Sky is my favorite amd Breeze is my least favorite, but it's still refreshing. I'm happy to have found a yummy alternative to sugary sodas. Can't wait to try my new flavors on their way soon.”
waterdrop US 5 star review on 28th June 2023
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have been using the waterdrop drops for about a year and like them a lot. They help me hydrate more and the water log on the app is fun and helps too.”
Helpful Report
Posted 2 years ago
Desire
Verified Buyer
“I’m loving my waterdrop products! I’m able to drink so much more water. Knowing that it contains vitamins and other benefits is another bonus. I’ve loved every flavor I have tried and recently ordered more as a gift.”
waterdrop US 5 star review on 27th June 2023
Helpful Report
Posted 2 years ago
Terri
Verified Buyer
“I love the flavors, keeps me drinking so much more water! Their cups are so beautiful, we haven't gotten any that we don't love.”
Helpful Report
Posted 2 years ago
Amy
Verified Buyer
“I am very satisfied with everything in my order! Waterdrop is the BEST!! I’ve given sooooo many gifts to friends and family!!”
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“I am very disappointed as I still have not received nthe order - consequently running low on my waterdrop refills. Thank you for your consideration in rectifying this situation. Sincerely Mary Gruszewski ggruszewski@aol.com”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I've had this flavor before and loved it. Makes water tastes so much better.”
Helpful Report
Posted 2 years ago
Victoria
Verified Buyer
“I love this company. Though, I do wish that they make all of their products available in the US. There are 3 microdrink flavors that are only available in the UK & EU that I want to try.”
Helpful Report
Posted 2 years ago
Lene
Verified Buyer
“Great on everything and my family loved them. Will order more and have recommended to many ! Plus I feel better”
Helpful Report
Posted 2 years ago
Gretchen
Verified Buyer
“I am probably not a unique story of not drinking enough water and trying to cut carbonated beverages. However, after now using Waterdrop daily since January and using the Waterdrop app to record my consumption - I realized I was not drinking a fraction of the water I was supposed to. Waterdrop has wonderful flavors and the company itself seems very responsive to the customers on the Facebook page. For being an Austrian company I am very appreciative of the fast delivery times and excellent packaging. I have not only increased my water consumption but also do not crave the diet soda or seltzers I would 'treat' myself. I always keep a variety of flavors of the drops - to keep things interesting. And don't get me started on the bottles - such fun designs! Lastly, I appreciate the customer loyalty of having the point system to be able to purchase some items as well.”
waterdrop US 5 star review on 26th June 2023
Helpful Report
Posted 2 years ago
Beverly
Verified Buyer
“Great products, great company, excellent customer service”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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