waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th August 2026

4196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a really great mix of flavors! I love putting them mixed with lemon and sparkling water (flavored sparkling water for strength too)”

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Posted 3 years ago

“I love Waterdrop. Quick shipping. Flair is still my absolute favorite. I share with friends and family and I have created new Waterdroppers (my nick name for Waterdrop addicts).”

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Posted 3 years ago

“The new tops are amazing!!!”

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Posted 3 years ago

“Love my drops and new water bottle!”

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Posted 3 years ago

“LOVE this product!! The packaging, the drops, the accessories- impressed with all of it! I teach high school full time and these drops are my water treat and make the funny-tasting water fountain water bearable. I always have some in my purse and never leave the house without a few in my bag. I leave for 2 weeks in Europe and plan to bring a baggie full for my travel water bottle😊”

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Posted 3 years ago

“Fantastic flavors! Reusable & recyclable packaging!”

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Posted 3 years ago

“I am disappointed that I didn’t receive the 34 oz glass bottle I ordered with my points… and no one has replied to my email request to send me one.”

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Posted 3 years ago

“I *love* these bottles! And every flavor I’ve tried is delicious! Bring on the hydration!”

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Posted 3 years ago

“Easy and convenient, tastes delicious!”

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Posted 3 years ago

“I do love all my drops and the reward choices, especially when they are more drops! I was confused about the sip lid and thought they were for the glass water bottles so whoops. I have it but nothing to use it on now. I don’t need anymore cups etc. overall love putting love into my water and my body!”

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Posted 3 years ago

“The greatest thing since sliced bread!”

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Posted 3 years ago

“Don’t get me wrong, I LOVE waterdrop. But my latest delivery arrived with an open package and nothing in the envelope. I reached out to waterdrop and they said they would update me in 1 business day. I didn’t hear back so I reached out again…no reply. So I reached out again…radio silence. I tried calling and their phones are off this week. At this point I really question the company and customer service. I’ve been ordering these since 2020 and am clearly not a valued customer since they have not resolved this issue. If this isn’t fixed I will no longer buy anything from them which is really disappointing to me.”

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Posted 3 years ago

“The snow flavor was worth it for sure. Very sweet without the sugar.”

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Posted 3 years ago

“I love the subtle flavor these drops add to water. I drink more water in a day than without the drops. I appreciate the pure ingredients, too.”

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Posted 3 years ago

“Love the new bigger bottles. I am so in love with the new spout lids. It would be great if they could make them for every bottle.”

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Posted 3 years ago

“The best flavor! Wish it was carried year round.”

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Posted 3 years ago

“The colors of this bottle are so soothing and beautiful. I also love how long my water will stay cold on a really hot day. Great bottle for any season!”

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Posted 3 years ago

“Regular micro drink tabs are great”

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Posted 3 years ago

“I love this company! It has helped me so much with getting hydrated. I never drank water before and now that's all I drink!”

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Posted 3 years ago

“Loving the hydration help!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 6,049 reviews