Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,699 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Started off with one of the starter packs and am now a convert! I drink loads more water and have got my favourite flavours sorted. I am happy with customer service and products!”

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Posted 4 years ago

“Excellent products! I can’t stop making orders. Slow shipping, but worth the wait. Customer services also on the slow side, but very helpful. Will continue to be a frequent customer.”

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Posted 4 years ago

“Waterdrop were very good at keeping me up to date with my order. They are active on social media and there is a great, positive community online which is a testament to their quality products and customer service.”

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Posted 4 years ago

“Love this, makes drinking more water so easy. I don't get the acid reflux issues I normally get with squash or other soft drinks and it's really refreshing.”

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Posted 4 years ago

“Absolutely amazing as usual!! From ordering to delivery!! The Nero really is my favourite, followed by zen!! This really helps me to drink so much more water. Thank you”

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Posted 4 years ago

“Thanks waterdrop, lovely products and good customer service. Delivery is slower than I’d like but only cos I get excited… it’s reasonable for coming from Austria!”

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Posted 4 years ago

“I do not have problems with drinking water on daily basis. The problem starts on hot days, when water is not enough to fight with your thirst and on call days when you look for something to warm you up. Waterdrop definitely supports my daily water intake during the summer and can not wait to order microtea for autumn season.”

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Posted 4 years ago

“Lovely flavours nice and refreshing.”

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Posted 4 years ago

“Great company, great products...love the flavours and all the choice of bottles. Customer service very responsive with any queries...I'm a convert! Thank you,”

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Posted 4 years ago

“It’s a pleasure to deal with Waterdrop UK. Pleasant and responsive customer service. Just be aware that shipping is not too quick. Order arrived about 2 weeks after the date I placed it.”

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Posted 4 years ago

“Waterdrops have really helped me develop the water habit. I was drinking no water at all, just hot drinks. Now I am drinking at least two litres a day and have started taking them out with me to add to sparkling water in pubs and restaurants, instead of other soft drinks. It's working out at 50p a litre. much cheaper than bottled water and saving the planet too by using a tap to refil my drinking bottle. I'm getting used to the longer delivery time (used to almost next with most companies now) so ordering well in advance of running out.”

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Posted 4 years ago

“It's definitely helped me consume more water.”

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Posted 4 years ago

“I love waterdrop products, just wish there weren't issues with deliveries.”

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Posted 4 years ago

“Loved the taste of all waterdrop micro drinks. Found them refreshing and great to keep me hydrated in this hot weather!”

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Posted 4 years ago

“Fab looove the different varieties good in your gin and tonic too”

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Posted 4 years ago

“Waterdrop is a wonderful way to drink water”

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Posted 4 years ago

“Very tasty, easy to use”

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Posted 4 years ago

“Hi my most recent order still hasn’t arrived and it was ordered on the 23rd. Please can you tell me when it’s likely to arrive”

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Posted 4 years ago

“Great quality items that are affordable and useful and tasty.”

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Posted 4 years ago

“Absolutely love the micro teas and micro drinks. I’ve been drinking them for about a year now. They are definitely helping me to drink more water. I love the Sky flavour micro drink, and I hope it comes back in stock again soon.”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,699 reviews