Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We love Waterdrop in our family, and it definitely helps us drink more water. So many flavours to choose from, with all sorts of profiles to suit every palette.”

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Posted 1 year ago

“Great variety, delicious drinks and easy to use”

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Posted 1 year ago

“Great product! My boyfriend and I are absolutely obsessed”

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Posted 1 year ago

“I love the waterdrop flavours. They really perk up keeping my hydration. I easily drink 1.2 litres of waterdrop flavoured water. The termo tumblers with lids are gorgeous and very easy to drink from.”

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Posted 1 year ago

“Th best drink ever! No sugar but have different flavours and its iced tea!”

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Posted 1 year ago

“Excellent product, service and delivery”

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Posted 1 year ago

“Just love the flavours you guys create, very moreish. Equally the waterbottle is very light, handy and feels like it keeps your drink cold for longer. Easy to clean and refill”

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Posted 1 year ago

“Simply perfect x ❤️ love the bottle and the outer cover!! very stylish”

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Posted 1 year ago

“Honestly what can I say. I've had a number of deliveries with waterdrop and from start to finish they have been amazing. I even mentioned that my first delivery box was a little too big and a waste of packaging. They adjusted with my next delivery, wow a company that actually listens. I could not recommend them enough, fantastic product, amazing company and even if they are a little behind they actually communicate. Keep up the fantastic work waterdrop you are doing right by your customers both with your product and customer service. I will continue recommending you to my friends and family.”

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Posted 1 year ago

“I have really enjoyed all flavours of cubes I have bought and the fact that they are sugar free are a boost.”

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Posted 1 year ago

“Great company, quick delivery times, excellent products”

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Posted 1 year ago

“Just amazed at the quality of the product. I love the designs but the taste of everything I've had so far is amazing. Natural taste.”

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Posted 1 year ago

“Waterdrop UK delivers a great product with lively advertising, exciting new products (always with tantalising discounts) and great customer service.”

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Posted 1 year ago

“Great quality - great designs. The products have all been really high quality and well thought through, and the delivery and purchase process was seamless”

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Posted 1 year ago

“Great service and the quality of the products are fantastic. The flavours are all really nice and taste great 😀 it’s impossible to choose a favourite.”

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Posted 1 year ago

“Great product looks good. Easy to carry and makes drinking water so easy.”

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Posted 1 year ago

“I bought my husband the starter set for his birthday and he loved it so much I had to get one for myself. The thermo steel drinking bottle keeps my drink super cold. I love the many different flavours available too.”

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Posted 1 year ago

“Very simple and delicious and really reduces plastic waste.”

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Posted 1 year ago

“Absolutely love Waterdrop, I've been drinking 2.7ltr of water everyday thanks to the cubes and app! I love the flavours and my beautiful glass bottle. I tried the microlyte flavours and wasn't a fan but I love all the standard mocrodrinks and the ice tea flavours 😊🥰”

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Posted 1 year ago

“Really love Waterdrop! Keeps me hydrated throughout the day and night. The flavours are lovely and you control the intensity of the flavour by using two cubes. The bottles are easy to clean, just pop them in the dishwasher for an intense clean. The reward points are great too! Had loads of freebies using my points. I don't buy bottled flavoured water or fizzy drinks anymore. I love that Waterdrop cubes are full of vitamins. It's win/win alround with Waterdrop!”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,784 reviews