Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,714 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely awesome! I love Waterdrop. Amazing staff, great products and flavours that seriously encourage you to drink more.”

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Posted 4 years ago

“Love this company. Orders are always on time, everything comes in perfect condition despite International shipping and everything tastes great!”

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Posted 4 years ago

“Amazing, pretty and tasty!!!”

Waterdrop UK 5 star review on 5th May 2021

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Posted 4 years ago

“Love the water drops the flavours and how they make me drink more water.”

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Posted 4 years ago

“Excellent customer service, chased up a late order and I received it a few days later. Very pleasant staff.”

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Posted 4 years ago

“I had an issue with the bottle top leaking on one of my bottles (have never had this happen before, you can stand them upside down and they still don't leak!!) and Waterdrop instantly offered me a refund or a new bottle...great customer services. Thank you waterdrop.”

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Posted 4 years ago

“Waterdrop are an amazing company! I found them in April 2020 after getting a taster pack for free. Life got in the way, but then the new microtea campaign drew me back in! I fell in love with the white blossom print and of course I wanted to try a hot microdrop. I had a few issues with my first order due to a technical glitch and the product being out of stock. Their customer service has been brilliant and so helpful, they offered points and a refund of the out of stock product and were always so polite in emails. I have purchased many times from them and I love how engaging they are with their customers. They also have a great UK Facebook group that has lots of competitions on which I've been lucky to win a few times. All in all, I'm very grateful that I've found waterdrop and pleased I now drink more water as a result.”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,714 reviews