Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,688 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love these products, bought a 400ml glass bottle ( love) for a friend at work as she’d been admiring mine, such pretty colours, she loves it and as it came with a starter pack she’s been trying the different flavours and already made a purchase to get more!”

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Posted 2 years ago

“Really liked the different flavours in my advent calendar and Snow was perfect for the holidays! 🤗 I use them with my soda stream and i haven't touched sugary drinks in over a year!”

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Posted 2 years ago

“Waterdrop is a wonderfully innovative company, their products are exceptional and their customer service is second to none. I love their products so much so, I have shared with all of my family for Christmas. Any troubles I have ever experienced with products or apps or website, have been quickly resolved by the customer service team.”

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Posted 2 years ago

“Fab products, fab customer service! What more is there to say.”

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Posted 2 years ago

“Great company, no issue with the orders and all instructions were clear and precise. What I love is they think about sustainability, helping the planet, that's what matters for me. Their products are innovative and work.”

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Posted 2 years ago

“Ordered the advent calendar for my wife and she absolutely loved it. I won’t spoil it for others but came with some really useful accessories all to the high water drop standard”

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Posted 2 years ago

“Lovely flavours, great quality and style accessories bottles etc, fabulous reward scheme”

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Posted 2 years ago

“Waterdrop UK are my absolute favourite place to buy flavouring to make plain water taste so scrumptious. The flavours are delightful and customer service is second to none. Thank you waterdrop”

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Posted 2 years ago

“Great company!”

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Posted 2 years ago

“I love all products from waterdrop. Can't recommend them enough”

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Posted 2 years ago

“Since stumbling upon Waterdrop at a pop-up in Paris I have never looked back. A bit expensive yes, but it has encouraged me to up my water intake dramatically. Love it.”

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Posted 2 years ago

“Speady delivery with lovely packaging.Excellent customer service also”

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Posted 2 years ago

“Amazing product as always!!”

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Posted 2 years ago

“Lovely calendar with lots of drinks ❤️”

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Posted 2 years ago

“So glad I found you”

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Posted 2 years ago

“Really helpful in getting me to drink more water.”

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Posted 2 years ago

“Honestly, some of the best customer service. All problems are met with such professionalism and of course the product is great as always.”

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Posted 2 years ago

“Loving my snow waterdrop to get us in the Christmas spirit at work. Actually my favourite all year ~ who needs an excuse!!”

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Posted 2 years ago

“Since my first order I am OBSESSED with waterdrop. I love the different flavours that are completely free of nasties as well as sugar. My favorite flavour is ‘Snow’, it should be a permanent flavour! I have a lucy smart cap and it really helps me to track how much I have drank as well as mindfully drink more water. I have noticeably less headaches as I am better hydrated.”

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Posted 2 years ago

“I love Waterdrop! YOUTH is probably my favourite flavour. I also absolutely love all the freebies that come with certain orders and the membership points. I already bagged myself a lovely tumbler and a glass bottle!!! Delivery as described, on time.”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,688 reviews