Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,821 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products”

Helpful Report

Posted 3 years ago

“Great company!!! Love my waterdrops. Very easy to use and taste great!!”

Helpful Report

Posted 3 years ago

“Excellent items, quick delivery and service!”

Helpful Report

Posted 3 years ago

“Great product, love water drop so much. It’s tasty and it does help me to drink more water. Can only recommend.”

Helpful Report

Posted 3 years ago

“I have been using waterdrop for the past 9 months and love all of their products which encourage me to stay more hydrated. I have tried every drink they offer and I have not found one I do not like. plus reducing the amount of plastic around the world, especially in our oceans was a great USP for me. As I am diabetic, having no sugar in the products was the winning feature and allows me to drink as much as I like with no risk of affecting my blood sugar.”

Helpful Report

Posted 3 years ago

“Quality products, well packaged, quick service and kept up to date with parcel tracking.”

Helpful Report

Posted 3 years ago

“I love it. I’ve used it right away.look classy”

Helpful Report

Posted 3 years ago

“The flavours are incredible and the presentation box is adorable and amazing quality.”

Helpful Report

Posted 3 years ago

“I absolutely LOVE the Snow flavour and have already ordered more! I wish you did it all year round. My favourite from the sample pack was the Blackcurrant which I also ordered with the Christmas Snow pack. I am a huge convert to Waterdrop and will definitely be ordering regularly.”

Helpful Report

Posted 3 years ago

“I have been using Waterdrop for a few years now when the selection of drinks/items was minimal, to say the least. I have seen the company grow with so many new flavours and products and it's good to see. I like the company's mission goals and am happy o have made my small contribution to their success.”

Helpful Report

Posted 3 years ago

“Great company, very helpful and friendly, brilliant products”

Helpful Report

Posted 3 years ago

“Waterdrop is such and incredible company with an amazing ethos. The customer services staff cannot do enough for you and you definitely feel valued as a customer. The products are amazing and addictive 💕 Overall 10/10.”

Helpful Report

Posted 3 years ago

“Absolutely love this company, the products and the wonderful offers that make me feel valued as a customer. Great customer service, keep up the good work waterdrop UK 👏”

Helpful Report

Posted 3 years ago

“My boyfriend has been obsessed with my waterdrop so I got him a starter set of his own and he’s over the moon. The water stays cold for so long and the drop is the perfect amount of flavour.”

Helpful Report

Posted 3 years ago

“I do love waterdrop and I am so pleased discovered this amazing company. I have had a couple of issues with my last orders. But these were resolved in a timely manner. Would highly recommend for those that want to drink more water”

Helpful Report

Posted 3 years ago

“I absolutely love waterdrop. The microdrinks taste amazing & have genuinely changed my life so much. I usually neglect my health needs but now I'm more in tune with my body and I've managed to get over my soda addiction. My only gripe is that some of the thinner glass items arrive broken and I think these to be packaged in better packaging. However, the customer service are usually helpful and quick to respond.”

Helpful Report

Posted 3 years ago

“I LOVE waterdrop they really make me drink water as I dislike the taste of it. I love their products. Snow is gorgeous, a bit like Flair and Love but maybe more fruity.”

Helpful Report

Posted 3 years ago

“I have loved every product from Waterdrop. They are a great company and have good service. I like the reward scheme, I have been able to get a few things now with points accumulated. It’s great!”

Helpful Report

Posted 3 years ago

“Excellent, fab customer service too!”

Helpful Report

Posted 3 years ago

“Since I bought my first order, I want to order only more !”

Helpful Report

Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,821 reviews