Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.29

4.3 Rating 2,379 Reviews

84 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an excellent weekend staying in an escape pod. Facilities are great and kept clean throughout the day. Had fun hiring canoes and kids enjoyed swimming, the amusements and the park. Great campsite and would love to come back again”

Helpful Report

Posted 3 years ago

“Very Good, except for a few minor suggestions: 1. On entry from narrow lane, not clear whether there would be room for a caravan/motor home to turn around if descending the short drive in. 2. Shop seemed under stocked and we were unable to obtain items such as bread, newspaper, eggs during our 6 day stay. The nearest place to buy these were difficult to get to unless you took the transport out. 3. The Waveney Inn was not friendly; probably due to Covid restrictions but impossible to book a table for 5 people sitting outside, without having to book a table inside! Very loathed to book for dinner anytime after 5pm even three days in advance - discouraged us from using what should have been a very well-used centre on the site. Disappointing staff who seemed very unfriendly (the only staff on the site to be that way). Other than that excellent, clean and very friendly staff. WE would consider returning again.”

Helpful Report

Posted 3 years ago

“A very enjoyable week away spent staying a lodge with hot tub. Very clean and well equipped lodge. Hot tub checked every day by friendly staff. Reception staff helpful and welcoming. Shop could be greatly improved. Stocks are basic essentials but could be better. Nice swimming pool and facilities, kids playground could be improved. Lots of space for more equipment. Overall would recommend!”

Helpful Report

Posted 3 years ago

“Everything was first class, cleanliness, staff attitude, the room, were exemplary, except the food. The fish and chips were dry, the sausage and mash, too much gravy, the mash and gravy had formed a slurry, at breakfast two pancakes were like cardboard the third I could not cut, the knife was not sharp enough. What a shame when everything else was so good. I am not looking for a refund or discount, I did not want to hide behind the anonymous option. Bill Carmen”

Helpful Report

Posted 3 years ago

“Excellent customer service with very friendly staff. The lodge is desperately in need if some TLC inside and out, but was clean upon arrival.”

Helpful Report

Posted 3 years ago

“Facilities were generally good. Caravan pitch under trees were poor uneven rough ground. Lots of pine cones and resin dropping on the van. Too many tents and vans made limited space for recreation. Field allocated as play not cut very rough and unsafe for children and dogs. Expensive. Staff friendly and helpful. Good at pub good and reasonably priced..”

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Posted 3 years ago

“Great stay wish we had more opportunities for swimming though and longer evenings”

Helpful Report

Posted 3 years ago

“Good size pitches and a lovely location. Enjoyed the pool, nice and warm. Food at the Waveney Inn was disappointing for the price, I’d give that a miss but otherwise a great place!”

Helpful Report

Posted 4 years ago

“Lovely location by the river. Very helpful and friendly staff. Toilet and shower facilities usually very clean but let down by broken door lock in ladies, constantly unfilled soap dispenser in ladies' disabled/baby change cubicle, wonky toilet seats etc, just odd jobs undone.”

Helpful Report

Posted 4 years ago

“Fantastic family break. We stayed in the house for 10 including 6 adults and 4 children of us and it was spacious, clean, and bright. Convenient location to Gt Yarmouth and Lowestoft beaches. Nice village feel and friendly atmosphere. Great that we could hire the boat which was waiting right outside the house. Easy to check in and out. We would definitely recommend Waveney River Centre.”

Helpful Report

Posted 4 years ago

“Upon arrival we popped up to the pool and was greeted by a lovely young lady with long brown hair so friendly and welcoming - a great start! . The campsite is clean , friendly and has a lovely view . The cleaner who starts at 530am is a very friendly lady who is also a credit to your campsite , hardworking and engaging. We had a lovely spot near the play park to. We had everything we needed for 3 nights , if you want lots of entertainment this isn’t for you , if you would like to get away from it all then this is ! Thank you we look forward to returning .”

Helpful Report

Posted 4 years ago

“Lovely pitch with great outlook. Planters in front of pitches in need of attention, shower blocks and wcs always clean, thank you to Sandra and the team. Showers and wc look tired though and could do with an upgrade.”

Helpful Report

Posted 4 years ago

“Just returned from a 3 night stay in the Escape Pods. We have stayed at Waveney River Centre in the past and it was wonderful to come back. Highly recommend. Fantastic resort, very well maintained, fantastic facilities, friendly and very helpful staff. We had dinner in the Waveney Inn which was really nice, clean and friendly. Perfect spot if you like paddle boarding and water sports too. We visited Africa Alive and Great Yarmouth seafront too and had a great day. Would like to say a special thank you to the lady Housekeeper who was very thorough, friendly, helpful and gave us some insect repellent. Look forward to coming back soon.”

Helpful Report

Posted 4 years ago

“We had a lovely stay at Waveney River Centre with a combination of yurts, pods and camping plots for 25 of us, which were good. However flooring and beds are creaky in the yurts!! Lovely meal in the Waveney Inn where the staff were very accommodating and service was great. Lots of fun on the river with canoes, kayaks and paddle boards and we were blessed with great weather. Overall a good experience.”

Helpful Report

Posted 4 years ago

“A lovely few days away in a yurt, accommodation and shower toilet blocks where all very clean. Great job by the cleaning staff. Food at the Wavney Inn was good and reasonable priced. Staff very nice, and on the whole great customer service.”

Waveney River Centre 5 star review on 21st July 2021

Helpful Report

Posted 4 years ago

“A lovely park, well kept and all the staff are friendly and courteous. Any issues we had were quickly dealt with. The lodge was comfortable and clean. My only issue is the lack of privacy as you are overlooked in all the rooms. The road leading up to the centre is only single track and although there are passing places can be difficult to use as most people now have big cars so can take some manoeuvring to pass.”

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Posted 4 years ago

“Excellent weekend retreat now we have found it we will return but need to remember to book activities prior to arrival”

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Posted 4 years ago

“Scenery lovely Very relaxing place to stay but shop very poor”

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Posted 4 years ago

“The outlook was disappointing as we thought we would be overlooking the marina or river, tightly packed cabins. Cabin overall was very good. Need larger facilities on sight to accommodate all cabins. Otherwise enjoyable stay with the hot tub. Advisable for one way system on approaching roads as dangerous.”

Helpful Report

Posted 4 years ago

“Great location, kind staff and very nice facilities!”

Helpful Report

Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,379 reviews