CeX Reviews

1.8 Rating 671 Reviews

19 %

of reviewers recommend CeX

Company Reviews

Questions

Metrics

1.8

Based on 671 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Hey there do you take TVs without remotes

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Asked by Danielle verhees (1 year ago)

Do Cex have a phone number pleaze for ards shopping centre

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Asked by Roberta Johnston (1 year ago)

Does Cex in ards shopping centre sell cameras and ps5 pleaze can i have prices please thank you

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Asked by Roberta Johnston (1 year ago)

21 taylor road not 22

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Asked by Wendy nixon (1 year ago)

Hi my name wendy nixon my son is still waiting for he console to come for 22 taylor road any chance of trying to find out were it gone please

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Asked by Wendy nixon (1 year ago)

What delivery service does cex use?

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Asked by Jacob King (1 year ago)

What's the password?

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Asked by Mercy (1 year ago)

How long does orders of coins from CEX take

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Asked by Ephraim Namwiba (2 years ago)

Is it safe buying old games from Cex? i understand that there stuff is obviously second hand and im worried i'll be scammed out of the little money i have.

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Asked by charlie (2 years ago)

Anyone paid for something online only for when it came was an empty box? Sucks big time.

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Asked by Brian (3 years ago)

I sold my laptop today in Cex but forgot to clear my info , will that be wiped clean ?

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Asked by Katrina (4 years ago)

it most likely will as they wont sell a laptop to someone else with all of your data on it

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Answered by Paige (4 years ago)

is their iPhone grade A / Mint genuine ? a description as Mint in the original box would be perfect for me - but I can’t waste money on a maybe.

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Asked by Rodney Thompson (4 years ago)

If something happens to the item i bought will CeX refund easily?

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Asked by GA (4 years ago)

How come dvds are advertised online as in store yet when you go into the store to look for them you've got more chance of finding bigfoot

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Asked by Ellen Page's number 1 fan (4 years ago)

Sony bravia 4k tv 49inch do you buy them and what price

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Asked by Patrick Mills (5 years ago)

Hi I am selling this product brand new unopened still in the box. I don't understand why there is 3 different prices and don't understand what you mean by wifi A, B, or C. Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi A. We Buy for cash £487.00 Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi B. We Buy for cash £455.00 Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi C. We Buy for cash £422.00 Thanks James

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Asked by JAMES (5 years ago)

I am selling a brand new unopened ipad. When I go to my Great Yarmouth branch how does it work ie do they have to open the box and if so how long does it all take. Thanks James.

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Asked by JAMES (5 years ago)