CeX Reviews

2.08 Rating 385 Reviews
25 %
of reviewers recommend CeX
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions

Ask a question and get answers from people who are customers of CeX.

Visit Website

Got a Question?

I sold my laptop today in Cex but forgot to clear my info , will that be wiped clean ?
Asked by Katrina (1 year ago)
it most likely will as they wont sell a laptop to someone else with all of your data on it
Answered by Paige (11 months ago)
is their iPhone grade A / Mint genuine ? a description as Mint in the original box would be perfect for me - but I can’t waste money on a maybe.
Asked by Rodney Thompson (1 year ago)
If something happens to the item i bought will CeX refund easily?
Asked by GA (1 year ago)
How come dvds are advertised online as in store yet when you go into the store to look for them you've got more chance of finding bigfoot
Asked by Ellen Page's number 1 fan (1 year ago)
Sony bravia 4k tv 49inch do you buy them and what price
Asked by Patrick Mills (1 year ago)
Hi I am selling this product brand new unopened still in the box. I don't understand why there is 3 different prices and don't understand what you mean by wifi A, B, or C. Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi A. We Buy for cash £487.00 Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi B. We Buy for cash £455.00 Apple iPad Pro 11" 3rd Gen (A1980) 64GB - Silver, WiFi C. We Buy for cash £422.00 Thanks James
Asked by JAMES (1 year ago)
I am selling a brand new unopened ipad. When I go to my Great Yarmouth branch how does it work ie do they have to open the box and if so how long does it all take. Thanks James.
Asked by JAMES (1 year ago)