Wellgosh Reviews

Name: Wellgosh
Address: 34 High Street, Leicester
Rating: 4.71

4.7 Rating 6,396 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

Questions

Metrics

4.7

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item was shipped to the wrong address...I never got it.”

Helpful Report

Posted 9 years ago

“Sent trainers back for a refund as the suede on 1 of the trainers were totally different, it looked rough and scruffy. Personally I wouldn't sent a trainer out to a customer like that when they pay so much money.”

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Posted 10 years ago

“After more than two weeks of order, I have yet to receieve my shoes and there's simply no way to track which local courier is taking over locally. Can't believe I continued waiting patiently for the past two weeks.”

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Posted 10 years ago

“Mes chaussures ne sont toujours pas arrivé, ca fait 7 jours maintenant. Elles sont depuis 4 jours a l'aéroport de Roissy !”

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Posted 10 years ago

“very dissapointing service. received wrong colour of shoes, exchanged but sent wrong size. will not use it again”

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Posted 10 years ago

“Wellgosh is a great company with excellent service. Shipping to another address is a big plus! Very satisfied customer!”

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Posted 10 years ago

“Ordered a pair of shoes as soon as they released, only for my order to be cancelled because the store had sold too many pairs. Wouldn't bother ordering anything from this website as they also have poor customer service.”

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Posted 10 years ago

“Very dissapointed with my order. I purchased a lyle and scott hat and gloves. Firstly I did not receive the gloves spoke to wellgosh and got a refund but the main problem was the hat which i received. After paying £20 for a hat i expected it to be of a good quality but it started breaking down after wearing it twice and at the end of the weak i could see through it! Definitely not going to order from here again!”

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Posted 10 years ago

“Hi it's not the color i have choose can i return you the product and how we do i want to take an other product thanks”

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Posted 10 years ago

“I have ordered shoes ten eleven day ago, and it don't arrive yet in my home !!! what's the problem ????”

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Posted 10 years ago

“Terrrrrrrrribbbbble experience ......I order shoes through these guys that was clearly posted brand new.......and GUESS WHAT HAPPENED WHEIN I RECEIVED MY SHIPMENT.......the shoes were used and I paid $92.....please guys!!!!!! I immediately contacted PayPal and I'm still waiting for the results so stay tuned.........”

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Posted 10 years ago

“Postage was really quick and free. One slight disappointment though, was that I recieved two left footed shoes”

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Posted 11 years ago

“my order was sent to the wrong delivery service.”

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Posted 11 years ago

“I had already ordered three pairs of shoes on 10/4/2014 I had already ordered three pairs of shoes on 10/4/2014, But, I am receive only two pairs of shoes now!! Tony”

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Posted 11 years ago

“The service sucks and shoes are over priced”

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Posted 11 years ago

“Received an email saying trainers had been dispatched. Two hours later received a refund notification email. No explanation provided!!!”

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Posted 11 years ago

“Wasn't impressed at all , received email saying my trainers where shipped then got another email saying they where not in stock and refund would be given , after about 4 days I realised I had no refund and had to complain to get my money back which was first thing on the Monday morning so after initial complaint refund was dealt with relatively quickly but should really have been expected to wait , overall not impressed with well gosh and wouldn't use again”

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Posted 11 years ago

“I order the shoes in 29/12 and in 16/01 still not delivered, are you in UK or in Australia?”

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Posted 11 years ago

“I' wait a shoes for two week”

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Posted 11 years ago

“The first and last company to deal with orderd some trainers they then refunded me without any notice when I email them they say sorry not in stock need to sort themselves out be carful as you could be scammed.”

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Posted 11 years ago

It is with regret that on rare occasions items can become out of stock. This is due to the fact that we have a physical shop as well as an online store, on rare occasions items can be sold in store at the same time that they are purchased online. When this does happen we fully refund the order and email the customer to notify them of the situation and apologise for any inconvenience caused. Customer satisfaction is our upmost priority at Wellgosh. -Erica at Wellgosh Customer Services.

Posted 11 years ago

Wellgosh is rated 4.7 based on 6,396 reviews