“Ordered a tail light for my Erde 122 trailer. It was out of stock and there was a supply problem. However, they kept me informed and tried to chase the supplier. They then contacted me when the stock came in and it was delivered with 48hours. Excellent customer service. Well Done!”
“Have ordered items from these guys previously and always very helpful if you are not sure which part etc. you need.
This time Parcelforce said they had tried to deliver my items which was rubbish, I rang Western and again couldnt be more helpful, they contacted Parcelforce and ensured it was delivered the next day which it was, they tracked it and even rang me to make sure I had received it. Proper service which is rare these days.”
“Researched commodity, found supplier, ordered parts, delivered promptly and as per requirement. Salesman contacted me to let me know about additional postage but otherwise all seamlessly fine. Thanks.”