Western Towing Reviews

Name: Western Towing
Address: 3 Marsh Green Road North Marsh Barton, EXETER
Rating: 4.85

4.9 Rating 435 Reviews

97 %

of reviewers recommend Western Towing

Company Reviews

Questions

Metrics

4.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01392216336

Email:

shop@westerntowing.co.uk

Location:

3 Marsh Green Road North Marsh Barton
EXETER
EX2 8NY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I suffered a problem with a BPW axle on a middle aged caravan and Western Towing’s replies to emails were almost instant and very helpful with a satisfactory outcome. Confidence in remote services is worth its weight in gold as they say.”

Helpful Report

Posted 7 months ago

“Very poor. I ordered a front tow bar for transporter despite a confirmation phone call they later to confirm my order. In the afternoon I had a rude phone call telling me they didn't have it and it would be cancelled also tell me they hadn't charged me when they had.Really helpful as I had taken my bumper of ready to fit based on the information they had it from previous call. No offer of any compensation or good will gesture .AVOID will not use again”

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Posted 1 year ago

“Really fabulous service from these guys. The initial fitting of our towbar was done with care and to the time they said it would be. After sales service has also been above and beyond.”

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Posted 1 year ago

“I have just purchased a front push bar for my rexton very fasy delivery good quality item very happy”

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Posted 1 year ago

“I was really struggling to urgently source a hub bearing assembly for a Franc Trailor, I forwarded a few pics of the item I needed and one of their chaps said I needed such and such, and sent me a link to the item. Easy to order and pay for.. I used tracked delivery option and less than 22 hours later the item was delivered safely. Very impressed with the service and would certainly recommend.”

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Posted 1 year ago

“Came to western towing in desperate need for roof bars for the Ford ranger wildtrak I had on hire due to my car out of action due to an accident so I could get my roof box back home Had bars in stock at a fantastic price, fitted there and then, all done in around half an hour Overall a brilliant friendly service that helped me get all my stuff back home, thanks Highly recommended 👍”

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Posted 3 years ago

“Had a Towbar Fitted here? Very Helpful. Skye was very good at making sure I understood how the towbar attached and detached. I would definitely, recommend Western Towing to anyone. I have just booked in my caravan for a Full habitation service too.”

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Posted 3 years ago

“Took my caravan for a service today, excellent customer service! See you next year.”

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Posted 3 years ago

“Booked my van in to have a tow hitch fitted, told them make a model before hand they said they could do it no problem, on the day of fitting they rang me to say they couldn't fit it because of shape of rear bumper; they then charged me £36 pounds saying it was a return charge for the towing hitch and took from deposit. really poor customer service would not recommend.”

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Posted 3 years ago

“Item ordered delived next day...Excellent”

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Posted 3 years ago

“Needed a trailer cover at short notice and they despatched same day to get to me in time. Good information on the website, good price- Great service Thanks”

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Posted 4 years ago

“Ordered a tail light for my Erde 122 trailer. It was out of stock and there was a supply problem. However, they kept me informed and tried to chase the supplier. They then contacted me when the stock came in and it was delivered with 48hours. Excellent customer service. Well Done!”

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Posted 4 years ago

“Have ordered items from these guys previously and always very helpful if you are not sure which part etc. you need. This time Parcelforce said they had tried to deliver my items which was rubbish, I rang Western and again couldnt be more helpful, they contacted Parcelforce and ensured it was delivered the next day which it was, they tracked it and even rang me to make sure I had received it. Proper service which is rare these days.”

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Posted 5 years ago

“Ordered on line and had an issue trying to book next day delivery, spoke to the office and the chap couldn't be more helpful, even checked to make sure they had stock of the items I needed. Items arrived at 08:30 the following day without issue. Highly recommended and will definitely use again. Ian B (Glossop)”

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Posted 6 years ago

“Guy on the phone very helpful as I was a little unsure of the wheels I needed, arrived the next day, what more can anyone ask for.”

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Posted 6 years ago

“Made a mistake buying wrong bars, western sorted within 2 days just in time to go away, thanks”

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Posted 9 years ago

“Excellent quick supply of item purchased”

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Posted 9 years ago

“Western Towing had what I needed, it was in stock and was delivered promptly as promised.”

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Posted 9 years ago

“Very speedy delivery. I like the way many of the components' dimensions are given with the description.”

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Posted 9 years ago

“Very good delivery”

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Posted 9 years ago

Western Towing is rated 4.9 based on 435 reviews