Western Towing Reviews

Name: Western Towing
Address: 3 Marsh Green Road North Marsh Barton, EXETER
Rating: 4.85

4.9 Rating 435 Reviews

97 %

of reviewers recommend Western Towing

Company Reviews

Questions

Metrics

4.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01392216336

Email:

shop@westerntowing.co.uk

Location:

3 Marsh Green Road North Marsh Barton
EXETER
EX2 8NY

Write Your review

Tell us how Western Towing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor. I ordered a front tow bar for transporter despite a confirmation phone call they later to confirm my order. In the afternoon I had a rude phone call telling me they didn't have it and it would be cancelled also tell me they hadn't charged me when they had.Really helpful as I had taken my bumper of ready to fit based on the information they had it from previous call. No offer of any compensation or good will gesture .AVOID will not use again”

Helpful Report

Posted 9 months ago

“Booked my van in to have a tow hitch fitted, told them make a model before hand they said they could do it no problem, on the day of fitting they rang me to say they couldn't fit it because of shape of rear bumper; they then charged me £36 pounds saying it was a return charge for the towing hitch and took from deposit. really poor customer service would not recommend.”

Helpful Report

Posted 3 years ago

“I have to admit delivery was excellent but this was totally eclipsed when I realised, after belatedly comparing other suppliers, that I had been blatantly screwed. I was charged a ridiculous amount for postage when others were selling the item for less including free postage. I really can't believe I didn't do a comparison first. If you are looking at this site do check around first.”

Helpful Report

Posted 9 years ago

We can't quite believe this feedback, it's certainly not very helpful to anyone. The total paid for the item was £9.98 which was lock and keys for a coupling. It was half the manufacturers recommended retail price and the cost charged by Royal Mail first class post was £3.35, so you where not definitely not 'screwed'. We didn't force you to purchase from us, you should do your research of other suppliers BEFORE ordering NOT AFTER!

Posted 9 years ago

“Placed an order paid for it and have not heard a word from you Brilliant”

Helpful Report

Posted 10 years ago

Dear Mr Kydd, Thank You for your feedback. It appears you only placed this order on 16th (yesterday), we emailed confirmation immediately, then a further email to let you know it was dispatched on the 16th via UK Mail. If you have not seen these emails then they may have gone into your spam folder. Your order is out for delivery today. We would appreciate it if you would review this bad feedback as we feel we have given good service. Kind regards Westrern Towing

Posted 10 years ago

Western Towing is rated 4.9 based on 435 reviews