Wet Walls & Ceilings Reviews

Name: Wet Walls & Ceilings
Rating: 4.35

4.4 Rating 296 Reviews

83 %

of reviewers recommend Wet Walls & Ceilings

4.4

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0141 882 8275

Email:

web@wetwallsandceilings.co.uk

Location:

405 Hillington Road, Hillington Industrial Estate, Glasgow

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Wet Walls & Ceilings 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“did what they promised”

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Posted 2 years ago

“I received the order but part of it was wrong I rang the driver Chris nice man ,I was told I would be contacted by someone to rectify the problem but unfortunately no one contacted me so I rang the driver again but was told it was the correct material but from a different company but when checking the goods found it was a completely different pattern finally I contacted the office and THEN I had a text from you ,I was told they would send the correct material .Ithen recieved it 5 days later .”

Helpful Report

Posted 2 years ago

Hi Brian, I am sorry about the service that you received. We were advised by the driver that he had delivered the wrong packs to you in the first instance. He had then advised our web team of the order, but he had mixed up the orders with yourself and another customer, so what we were looking at was the other customer's order instead of your own hence the comment about the 'correct material but different name from another supplier'. We can only hold our hands up and apologise profusely for these errors. The delivery of the correct packs took five days as the driver brought them back down on his next run to England and Wales, we didn't want to send them out via courier incase they were received damaged further delaying your project. We were made aware by the driver when he was speaking to us that he had advised you that the correct packs would be delivered 'next week' and that you were fine with that as you were not doing the work until after boxing day. If we had known you were wanting them quicker than the following week, we would have just sent them out via our courier. Sorry once again. Best Regards, Andy

Posted 2 years ago

“Great service and delivery. Delivery driver telephoned the day before and after.”

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Posted 2 years ago

“Excellent product very fast delivery”

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Posted 2 years ago

“Great service, top quality when received. Highly recommended.”

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Posted 2 years ago

“Delivery was super fast, day after ordered!! Very impressed.”

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Posted 2 years ago

“Wet wall was delivered on time.excellent quality absolutely loved it”

Wet Walls & Ceilings 5 star review on 1st December 2021

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Posted 2 years ago

“Great product that complimented my shower room”

Wet Walls & Ceilings 5 star review on 29th November 2021

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Posted 2 years ago

“great customer service and delivery, product looks beautiful”

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Posted 2 years ago

“Really nice product excellent service”

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Posted 2 years ago

“Easy ordering,delivered with no issues,would recommend.”

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Posted 2 years ago

“Very pleased with the whole experience,easy to order and speedy delivery.Courier very helpful”

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Posted 2 years ago

“So pleased with the panels which arrived. They look fantastic and brilliant quality. Delivered on time and by a very friendly guy. Would recommend.”

Wet Walls & Ceilings 5 star review on 20th November 2021

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Posted 2 years ago

“First purchase from this company and can’t fault the product or the service.”

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Posted 2 years ago

“Ordered some samples they came the next day. Will be placing an order in due course.”

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Posted 2 years ago

“Excellent product, well pleased with my purchase. Delivered with care and the driver was very helpful. Highly recommended company.”

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Posted 2 years ago

“Easy to use web site with wide range of products at competitive prices.”

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Posted 2 years ago

“Very prompt service”

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Posted 2 years ago

“Very helpful and professional service. As a tradesman I will definitely use them again. Thanks again”

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Posted 2 years ago

“Excellent process from start to finish, with the best part being excellent communication from the delivery driver who kept me really well informed! Thank you…”

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Posted 2 years ago

Wet Walls & Ceilings is rated 4.4 based on 296 reviews