Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,990 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Whistles are very good, I have never had any problems with online orders.”

Helpful Report

Posted 9 months ago

Hello there, Thank you so much for your review! I am delighted to hear that you’ve had consistently positive experiences with your online orders. It’s wonderful to know everything has run smoothly for you. If there’s ever anything you need or any way we can support you further, we’re always here to help. -Whistles Customer Care.

Posted 4 months ago

“Delivery was on time and everything was jand very smoothly nonprovlems at all”

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Posted 9 months ago

Hello there, Thank you for your lovely review! I am so pleased to hear that your delivery arrived on time and everything went smoothly with no problems at all. If there’s ever anything else we can help with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“This was my first online order. The order was processed quickly and arrived in good time. The coat was well packed.”

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Posted 9 months ago

Hello there, Thank you so much for taking the time to leave a review! I am delighted to hear that your first online order went smoothly. It’s great to know the process was quick, your parcel arrived in good time, and your coat was well packed. If there’s ever anything else we can help with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“I feel that Whistles is a good place to buy reasonably priced clothes!”

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Posted 9 months ago

Hello there, Thank you so much for your lovely review! I am delighted to hear you feel Whistles is a great place to find reasonably priced clothes. Your feedback means a lot to us, and we’re so glad you’re enjoying your shopping experience. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“always find something to buy from Whistles, their styling and quality is great for the price point! The staff in the shops are brilliant. and the online service is very good.”

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Posted 9 months ago

Hi Susan, Thank you so much for sharing your kind words. We’re thrilled to hear you love our styling, quality, and value, and that our team and online service haven’t let you down. We really appreciate you taking the time to let us know. We look forward to you shopping with us again soon. Whistles Customer Care

Posted 6 months ago

“Timeless elegance”

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Posted 9 months ago

Hi Louise, Thank you so much for your lovely feedback. We’re thrilled you find the piece timelessly elegant and appreciate you taking the time to share your thoughts with us. Whistles Customer Care

Posted 6 months ago

“Great service and speedy delivery”

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Posted 9 months ago

Hi there, Thank you so much for your kind words. We’re really glad you had great service and speedy delivery. We appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 6 months ago

“Whistles are a top notch company, the website is really user friendly, goods arrive promtly, a 10 out of 10 from me.”

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Posted 9 months ago

Hi Karen, Thank you so much for your wonderful review. We’re thrilled you’re happy with Whistles and that the website was easy to use and delivery was prompt. We really appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 6 months ago

“Took a while for the order to arrive as the delivery company said there was a delay and delivery box was damaged”

Helpful Report

Posted 9 months ago

Hello there, Thank you for your review. I’m really sorry to hear that your order was delayed and that the delivery box arrived damaged, this isn’t the experience we want for our customers. I appreciate you letting us know, and we’ll make sure this feedback is passed on to the delivery company. If there’s anything missing, damaged, or if you need any further help with your order, please don’t hesitate to get in touch, we’re always here to help. -Whistles Customer Care.

Posted 4 months ago

“Generally a great shop.”

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Posted 9 months ago

Hi there, Thank you for your lovely review. We’re thrilled you had a great experience at Whistles. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Whistles Customer Care

Posted 6 months ago

“Dissapointed - description of dress was misleading, fairly expensive for what it was.”

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Posted 9 months ago

Hi there, Sorry to hear the dress description didn’t meet your expectations and that you found it expensive for what it was. We’ve noted your feedback to help improve our product descriptions and value for money. If you need any help please do reach out to us via webchat or email.

Posted 5 months ago

“Great delivery and easy return. Minimal packaging too, which is a bonus!”

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Posted 9 months ago

Hi Sarah, Thank you so much for your lovely feedback. We’re glad you found delivery easy and appreciated the minimal packaging. We look forward to welcoming you back soon! Whistles Customer Care

Posted 6 months ago

“Very quick delivery, easy return process. Good quality clothes”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for your lovely feedback. We’re really glad to hear you found delivery quick, returns easy, and that you’re happy with the quality of your clothes. We truly appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 6 months ago

“I have bought several items from whistles lately and they have been over priced! small holes have appeared in the fabric and a white ribbed top has bobbled around the arm pit, not the quality it used to be.”

Helpful Report

Posted 9 months ago

Thanks for sharing your thoughts. We’re sorry to hear that some of your recent items haven’t lived up to the quality you expect from us. At Whistles, we pride ourselves on using quality fabrics and careful craftsmanship, and your feedback has been passed on to our team to help us keep improving.

Posted 8 months ago

“The quality of the boots is perfect, the price is high but worth it.”

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Posted 9 months ago

Hello there, Thank you so much for your lovely review! I am delighted to hear that you’re pleased with the quality of your boots. We understand that the price can feel high, so it’s wonderful to know you feel they’re worth it. If there’s anything else we can help with, please don’t hesitate to get in touch! -Whistles Customer Care.

Posted 4 months ago

“Excellent customer service and good products. Whistles are very good at modern classics.”

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Posted 9 months ago

Hi Rachel, Thank you so much for your kind words. We’re delighted you’re enjoying our customer service and the modern classics we offer. We really appreciate you taking the time to share this with us. Kind regards, Team Whistles

Posted 6 months ago

“Attentive assistants. Expensive. Sizes rather big”

Helpful Report

Posted 9 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear the item didn’t meet expectations and that the sizing felt large. Your comments have been passed to our team to help improve future fits. If you’d like, you can return or exchange for a different size or style. Please contact webchat or support so we can assist you with the best option. Kind regards, Team Whistles

Posted 5 months ago

“I do like Whistles - their clothes are very good quality and the styles simply make me look good. Customer service is also very good. Ordering is easy, purchases arrive swiftly and on time. I did once have an order that went missing but it was dealt with very well.”

Helpful Report

Posted 9 months ago

Hi Liz, Thank you so much for your lovely review. We’re thrilled you’re happy with the quality, styles, and service, and glad the missing order was resolved smoothly. We appreciate you taking the time to share your experience and look forward to welcoming you back soon. Kind regards, Whistles Customer Care

Posted 6 months ago

“Quality stylish chic clothing”

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Posted 9 months ago

Hi Lynn, Thank you for the wonderful 5 star review. We're so glad you love the quality and chic style. We look forward to welcoming you back soon. Kind regards, Whistles Customer Care

Posted 6 months ago

“You must put the correct Colour on your site my sweater was not rose colour.”

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Posted 9 months ago

I'm sorry to hear that the wrong colour was sent Mandy. Please reach out to our customer care team so they can help: https://www.whistles.com/here-to-help/contact-us.html

Posted 8 months ago

Whistles is rated 4.3 based on 1,990 reviews