Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,308 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had already purchased 3 Anna Sparkle jumpers in Navy, Blue and Grey for myself last year which I loved because the style is timeless. I was so I delighted with these jumpers that I purchased a further one as a Christmas gift for a friend. As she loved it so much I have bought her another one for this Christmas.”

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Posted 9 months ago

“Though I like Whistles, their collection of dresses this season are uninspiring for me. I love the various take on animal prints, but this autumn/winter hardly any.”

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Posted 9 months ago

Hi there, Thank you for sharing your thoughts. We’re glad you like Whistles overall, and we’re sorry the current dress collection isn’t inspiring for you this season. We’ll pass your feedback to our design team. If you’d like, we’d be happy to help you find pieces from previous seasons or suggest alternatives you might love. Kind regards, Team Whistles

Posted 5 months ago

“I usually like whistles but I have been a bit disappointed this season.”

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Posted 9 months ago

Hi Angela, Thank you for sharing your thoughts. We’re sorry to hear you’ve been a bit disappointed with whistles this season. If you’d like, we can help you find alternatives or fits you might love, and we’ll be here if you want to chat about what didn’t meet expectations. Kind regards, Team Whistles

Posted 5 months ago

“Have long loved whistles!”

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Posted 9 months ago

“Normally really good service with garments very desirable.”

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Posted 9 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you are not happy with the garment you received, if you could kindly send us an email letting us know more information regarding this I will be sure to report this with the garment team. Kind Regards - Whistles Customer Care

Posted 9 months ago

“Great website and customer service”

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Posted 9 months ago

“Have been shopping at Whistles for years. Always my go to for stylish clothing. Quality is amazing.”

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Posted 9 months ago

“Good products normally but definitely poorer customer service response”

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Posted 9 months ago

Hi Kerry, Thanks for your feedback. I’m sorry to hear the customer service response didn’t meet your expectations. We’ve noted your comments to help improve our service. If you’d like, we can look into your issue further and assist with any outstanding questions or options you need. Please reach out via webchat or support so we can help.

Posted 7 months ago

“Customer service really helpful on price match”

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Posted 9 months ago

“Always on trend, lovely clothes, good quality”

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Posted 9 months ago

Hi Catherine, Thank you for your lovely feedback. We’re delighted you think our pieces are on trend, lovely, and of good quality. If you ever need anything, we’re here to help. Kind regards, Team Whistles

Posted 5 months ago

“Had a problem with my initial order which was meant to be delivered to store but the in store team were really helpful and chased up the customer service team who had said they would sort out a refund but didn't”

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Posted 9 months ago

Hi Shelley, Thank you for sharing your experience. We’re glad the in-store team were helpful and chased up the refund. We’re sorry for the mix-up with customer service. We’ll look into this to prevent it happening again. If you need any further help with refunds or future orders, please let us know. Kind regards, Team Whistles

Posted 5 months ago

“A lovely dress.”

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Posted 9 months ago

“Great quality clothes and shoes”

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Posted 9 months ago

“Excellent service and speedy delivery as always. Whistles never disappoint.”

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Posted 9 months ago

“Good service. Quick delivery.”

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Posted 9 months ago

“Lovely high quality items.”

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Posted 9 months ago

“No difficulty or concerns at all with the product or procedure.”

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Posted 9 months ago

“I am a fan of Whistles but it was a little annoying when I thought I had bagged a great jumper and then it never arrived...”

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Posted 9 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that your jumper did not arrive, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 9 months ago

“Wouldn’t buy anything from them again .”

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Posted 9 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you will not shop with us again from your negative experience, this is certainly not the service I wish to provide our customers at all. I be sure to investigate this internally to see what went wrong and ensure that this does not happen again. Kind Regards - Whistles Customer Care

Posted 9 months ago

“I buy a lot of my clothes from Whistles. I fid them good quality and I tend to buy classics so they don’t go out of fashion and last. A good store.”

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Posted 9 months ago

Whistles is rated 4.3 based on 2,308 reviews